Technical Support and Sales Associate Be hired over the phoneTALENT OUTSOURCING CHANNEL TORCH SOLUTIONS

Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
Gather customer's information and determine the issue by evaluating and analyzing the symptoms;
Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more;
Research required information using available resources;
Follow standard processes and procedures;
-up to 30k Salary Package
-w/ up to $700 monthly incentives
-At least High School (SHS) Graduate
-w/ Call Center Background of at least 6 months and up is highly encouraged
-Graduate of any Tech-Related Course is an advantage
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Description
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
Gather customer's information and determine the issue by evaluating and analyzing the symptoms;
Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more;
Research required information using available resources;
Follow standard processes and procedures;
-up to 30k Salary Package
-w/ up to $700 monthly incentives
-At least High School (SHS) Graduate
-w/ Call Center Background of at least 6 months and up is highly encouraged
-Graduate of any Tech-Related Course is an advantage
Requirements * Minimum education level: Senior high school
Language(s): English
Availability for travel: No
Availability for change of residence: No
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