Technical Service Associate Earn up to 20k salary packageTALENT OUTSOURCING CHANNEL TORCH SOLUTIONS

Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
Gather customer's information and determine the issue by evaluating and analyzing the symptoms;
Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more;
Research required information using available resources;
Follow standard processes and procedures;
No need to go out and find a job! Be hired at the comfort of your home!
Basic Qualifications!
-At least 18 years of age
-With technical background
-With call center experience and are at least college level
-With call center experience 6mos and above
Technical Requirements needed:
-Laptop/PC
-Stable internet connection
Benefits and Perks:
- We offer a competitive salary plus allowances and bonuses
- HMO/ Health Benefits
- Career Advancement and Training
- Fun events and rewards
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Description
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
Gather customer's information and determine the issue by evaluating and analyzing the symptoms;
Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more;
Research required information using available resources;
Follow standard processes and procedures;
No need to go out and find a job! Be hired at the comfort of your home!
Basic Qualifications!
-At least 18 years of age
-With technical background
-With call center experience and are at least college level
-With call center experience 6mos and above
Technical Requirements needed:
-Laptop/PC
-Stable internet connection
Benefits and Perks:
- We offer a competitive salary plus allowances and bonuses
- HMO/ Health Benefits
- Career Advancement and Training
- Fun events and rewards
Requirements * Minimum education level: Senior high school
Language(s): English
Availability for travel: No
Availability for change of residence: No
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