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Metacom Business Process Outsourcing Solutions is Philippine-based BPO that provides a range of outsourcing services from consulting services, IT-enabled services, and call center services primarily catering small and medium based enterprises.
Job Responsibilities:
• Accomplishes information systems and organization mission by completing related results as needed.
• Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
• Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
• Gather customer's information and determine the issue by evaluating and analyzing the symptoms;
Job Requirements:
◾ Completed 2 years in college, must possess at least 1 year of BPO experience in a voice account, with 6 months in a technical account
OR
◾ High school graduate with at least 6 months solid BPO work experience and college undergraduate who completed less than 2 years with at least 6 months of solid BPO work experience
**To apply: kindly click/visit this link: https://bit.ly/35moAo9 to process your application easier and faster.
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