Team LeaderProbe

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.Key Responsibilities:Daily management of Team Sales PerformanceEnsure all CHs have obtained all necessary training and guidance to be successful and achieve all goals and targetsHave clear understanding of Sales CHP job functions, including navigation of systems and tools, sales process and procedures and regional rules and regulation for relevant region handledEstablish communication plan with CHPs creating avenues to discuss overall sales performance updates, departmental targets, sales campaign updates, disseminate new product information, sales theme as focus, and other items that is critical in maintaining sales operating environmentFormulate a daily/weekly and monthly plan of action by using all available statistical or historical data as well as qualitative informationConduct regular side-by-side and coaching sessions to identify strengths and opportunities of assigned agentsProvide regular feedback to agent's direct supervisorDeliver strong sales performanceEstablish a clear understanding of the client's strategic sales drivers and targets to be communicated to the team/focused agents.Create a forecast describing the things each agent will be focused upon.Create a detailed plan of the way in which you plan to impact your team's day-by-day performanceProvide recommendation to help evaluate current sales culture and environment, accountability systems and operations sales skillsIdentify opportunities on increasing sales performance as applicableDevelop and implement sales strategies, sales campaign rollout plans and effective performance managementCollaborate with Manager to devise proposals for Operations' and/or Clients' sign off on sales strategies,remediation plans as necessaryDeliver strong sales performance that result to positive business outcomes for both client and the companyDrive and Support Client overall sales strategyEstablish clear understanding of the client's strategic goals to be communicated to the teamReview, report, discuss and address roadblocks, opportunities and strengths to campaign / promo and sales tools.Document at the conclusion of each week a breakdown of the past week's monitoring checklists and summary on the Accountability tracker.Identify opportunities on increasing sales performance as applicableDevelop and implement strategies, campaign roll out plans and effective performance managementDevelop proposals for Operations and/or Clients' sign off on sales strategies, remediation plans as necessaryDeliver strong sales performance that results to positive business outcomes for both clients and the companyTrain and develop sales teamsReview performance reporting (Dashboards, operational reports, leads assignment) to identify gaps and opportunitiesFormulate daily /weekly and monthly plan of action using all available trend, historical data and qualitative information to develop direct reports performanceFacilitate gaps analysis for CHP Assists to assess viability on upskilling Assists to CHP roleProvide input to create and devise developmental plan for CHPs and CHP AssistsPeople Management & Employee RelationsEnsure accurate calculation and payment of incentives both company and client drivenAddress technical, process or HR issues as appropriate to run efficient operations and escalate as necessary to HR and Higher Management as appropriateClient Management & RelationshipDemonstrate strong understanding to client strategies, business drivers and sales campaignsEffectively report and communicate team sales performance as well as other operational activities performed by the teamPrepare weekly, monthly and quarterly or adhoc report for clients as necessaryProduce white paper outlining team performance growth, individual performance in analysis and focusMaintain open and transparent communication with clients on performance drivers and provide recovery plan as neededRequired Qualification and Work ExperienceMinimum of 1 year supervisory / lead experience directing and managing sales individuals or team in high volume sales environmentProven success as sales representative as measured by sales performance against established sales goals and objectivesExperience in utilizing data and understanding sales units / revenue, leads and account management as sales performance components
Probe

Quezon City, Metro Manila
Permanent
Full-time