team captain - Quality 2nd shiftDover Corporation
Workplace: MetroManila, Manila, Makati
Salary: Agreement
Work form: Full time
Posting Date: 15/11/2025
Deadline: 25/03/2021
Hillphoenix is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services. The story of Hillphoenix is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Hillphoenix. Hillphoenix is part of the Refrigeration and Food Equipment segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.
Job Title: Team Captain - Quality, 2nd shift
Location: Richmond, VA
What we are looking for:
The Team Captain - Quality provides leadership and technical direction to a team of hourly inspection associates, ensuring that team members are working safely and productively, and meeting defined production, and quality metrics. Team Captains lead by example, act proactively to ensure smooth team operations, and ensure effective collaboration within the team.
What you will be responsible for in this role:
Partners with department supervisors and managers to establish and communicate performance expectations to assigned team members.
Directs daily activities in the work area to ensure daily production goals are met.
Serves as a technical resource in all areas; proficient in quality tasks.
Identifies non-conformances and communicates with operations and engineering as required to address deficiencies.
Ensures team members receive required task training as appropriate.
Ensures team members work safely and wear required PPE; develops, promotes, and maintains a safe work environment.
Monitors team performance and reports on established metrics.
Ensures thorough handover between shifts for assigned areas.
Identifies parts and part descriptions using work order information
Ensures timely and consistent communication with department supervisors/managers regarding employee attendance, performance, time-off requests, issues requiring disciplinary action, accident investigations, etc.
Understands company policies and engages appropriate resources (HR, Safety, etc.) to handle issues that arise.
What are the basic qualifications?
High School Diploma or GED
Minimum two (2) years of experience in a quality control/assurance role or other position that requires evaluating product quality against a defined set of specifications
Able to read and comprehend wiring diagrams, blueprints, parts/component/assembly drawings
What are the preferred qualifications?
ASQ Certified Quality Tech/Inspector or other recognized Quality standard (ex: ISO, UL, NSF)
Associates degree and/or certification in technical field
Demonstrated proficiency using precision measurement equipment (i.e. calipers, protractors, micrometers, etc.)
Three (3) years' experience in a leadership role
Demonstrated ability to operate and prioritize in a fast-paced, changing environment
Effective communicator; able to communicate verbally and in written format with both front-line and department leadership
Demonstrates initiative; proactively looks for ways to address and get ahead of issues
Demonstrated track record of driving continuous improvement in assigned areas of responsibility.
Strengths needed for this role: (Functional Skills)
Customer Focus
Manages Complexity
Decision Quality
Action Oriented
Resourcefulness
Directs Work
Plans and Aligns
Optimizes Work Processes
Ensures Accountability
Drives Results
Collaborates
Interpersonal Savvy
Communicates Effectively
Drives Engagement
Self-Development
Essential Physical/Environmental Requirements
Must be able to operate power and hand tools and perform tasks that require fine motor skills.
May be required to perform specific tasks that involve standing, bending, lifting, pushing, pulling, squatting or kneeling.
Must be able to lift with or without mechanical aids on a recurring basis (up to 50 lbs).
Work is performed within a production environment, subject to temperature variations, hazardous chemicals, mechanical parts, increased noise levels and dust.
How We Define Our Values and Why You Should Join Our Team:
The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It's our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.
These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It's our unwavering commitment to maintaining our values that defines who we are as a Company.
Collaborative Entrepreneurial Spirit
Winning Through Customers
Respects and Values People
Expectations for Results
High Ethical Standards, Openness, and Trust
What's in it for you?
Medical, Dental, and Vision
401k Retirement Plan
Flexible Spending
Profit Sharing
Paid Holidays
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
This position may be located in: Americas : United States : Virginia : Richmond
Sub Division : Hillphoenix Case
Job Requisition ID : 35859
Dover Corporation
Job Title: Team Captain - Quality, 2nd shift
Location: Richmond, VA
What we are looking for:
The Team Captain - Quality provides leadership and technical direction to a team of hourly inspection associates, ensuring that team members are working safely and productively, and meeting defined production, and quality metrics. Team Captains lead by example, act proactively to ensure smooth team operations, and ensure effective collaboration within the team.
What you will be responsible for in this role:
Partners with department supervisors and managers to establish and communicate performance expectations to assigned team members.
Directs daily activities in the work area to ensure daily production goals are met.
Serves as a technical resource in all areas; proficient in quality tasks.
Identifies non-conformances and communicates with operations and engineering as required to address deficiencies.
Ensures team members receive required task training as appropriate.
Ensures team members work safely and wear required PPE; develops, promotes, and maintains a safe work environment.
Monitors team performance and reports on established metrics.
Ensures thorough handover between shifts for assigned areas.
Identifies parts and part descriptions using work order information
Ensures timely and consistent communication with department supervisors/managers regarding employee attendance, performance, time-off requests, issues requiring disciplinary action, accident investigations, etc.
Understands company policies and engages appropriate resources (HR, Safety, etc.) to handle issues that arise.
What are the basic qualifications?
High School Diploma or GED
Minimum two (2) years of experience in a quality control/assurance role or other position that requires evaluating product quality against a defined set of specifications
Able to read and comprehend wiring diagrams, blueprints, parts/component/assembly drawings
What are the preferred qualifications?
ASQ Certified Quality Tech/Inspector or other recognized Quality standard (ex: ISO, UL, NSF)
Associates degree and/or certification in technical field
Demonstrated proficiency using precision measurement equipment (i.e. calipers, protractors, micrometers, etc.)
Three (3) years' experience in a leadership role
Demonstrated ability to operate and prioritize in a fast-paced, changing environment
Effective communicator; able to communicate verbally and in written format with both front-line and department leadership
Demonstrates initiative; proactively looks for ways to address and get ahead of issues
Demonstrated track record of driving continuous improvement in assigned areas of responsibility.
Strengths needed for this role: (Functional Skills)
Customer Focus
Manages Complexity
Decision Quality
Action Oriented
Resourcefulness
Directs Work
Plans and Aligns
Optimizes Work Processes
Ensures Accountability
Drives Results
Collaborates
Interpersonal Savvy
Communicates Effectively
Drives Engagement
Self-Development
Essential Physical/Environmental Requirements
Must be able to operate power and hand tools and perform tasks that require fine motor skills.
May be required to perform specific tasks that involve standing, bending, lifting, pushing, pulling, squatting or kneeling.
Must be able to lift with or without mechanical aids on a recurring basis (up to 50 lbs).
Work is performed within a production environment, subject to temperature variations, hazardous chemicals, mechanical parts, increased noise levels and dust.
How We Define Our Values and Why You Should Join Our Team:
The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It's our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.
These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It's our unwavering commitment to maintaining our values that defines who we are as a Company.
Collaborative Entrepreneurial Spirit
Winning Through Customers
Respects and Values People
Expectations for Results
High Ethical Standards, Openness, and Trust
What's in it for you?
Medical, Dental, and Vision
401k Retirement Plan
Flexible Spending
Profit Sharing
Paid Holidays
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
This position may be located in: Americas : United States : Virginia : Richmond
Sub Division : Hillphoenix Case
Job Requisition ID : 35859
Dover Corporation
Other Info
Makati City, Metro Manila Virginia
Permanent
Full-time
Permanent
Full-time
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