Talent Acquisition operations - project managerJPMorgan Chase

Job Description:
Corporate Human Resources plays an integral role in designing, implementing, and managing global initiatives across the firm. The functional areas within Corporate HR include global Recruiting, Training, Talent and Development, Career Management, Diversity, Compensation, Benefits, Employee Relations, Technology, Finance and Global Employee Support (GES). Our Human Resource professionals within these areas are among the most talented and innovative in the industry. They take a proactive approach to identifying and proposing solutions to organizational challenges, often working side by side with business managers to attract, manage and retain high-potential talent. Through a focus on continuous improvement and long-term success, Corporate HR helps refine our corporate culture, define our firm wide vision and reinforce our reputation as a world-class employer.
Global Employee Support (GES) is a best-in-class, GES organization of over 800 people, servicing the entire population of JPMC, currently totaling over 260,000 employees worldwide, in over 60 countries. GES provides vital services in the areas of Payroll, HR Call Center (ASKHR), Employee On & Off Boarding, Data Management, Benefits Administration and Project Management. GES supports the firm in achieving its strategic priorities by leveraging its core principles of superior employee experience, operational excellence, efficient global coverage and a commitment to its people.
Required Competencies
Attention to Detail, Results Focus; Collaboration and Teamwork; Critical Thinking; Time Management; Project Management (manage multiple tasks and projects); Change Management
The role involves
Analysis
Analyzing data and metrics to identify trends, performance and other information associated with the process improvement
Analyzing the voice of the customer to understand requirements, pain points, in order to impact of the change to stakeholders and how best to approach them.
Design, Development
Helping design and develop the new process to ensure outcomes are met.
Helping design and develop training materials, as required and based on project requirements
Helping design templates (decks, emails, training materials) for consistency in the look and feel of all communications based on Org and audience
Implementation
Overseeing all project activities required by the initiative
Delivering change management activities as required, which may include (but are not limited to)
Trainings
Meetings
Calibration sessions
Communications
Promotional Materials
Townhalls
Creating and publishing internal and external communications
Creating executive decks and other informational materials
Monitoring
Analyzing data and metrics to identify effectiveness of the Process improvement initiative
Qualifications:
Minimum of 2 years of experience in a Project Management role, leading complex projects; background in Change Management, Process Improvement, Transformation or handling global projects will be an advantage
Strong stakeholder engagement across management and executive levels in current capacity
Ability to drive and influence business decisions
Role requires excellent communication skills (written and oral) and proficiency in Excel, SharePoint, and PowerPoint.
Knowledge or background in basic statistical analysis and VBA/Macro programming will be an advantage
Familiarity with Alteryx, Xceptor and other automation tools is a plus
Background or experience in statistical analysis is a plus
Strong grasp of research, data-gathering and analysis concepts
Fast learner and creative problem solver with expertise in analysis and data transformation
Excellent organization skills and strong attention to detail, ability to multi-task, and effectively prioritize work, handling multiple demands and competing priorities
Able to build strong working relationships across multiple functions and time zones
Agile, collaborative, and self-motivated team player; able to work independently, and execute in a fast-paced, high pressure environment
Amenable to follow NAMR work hours but flexible to adjust as business needs
Amenable to reporting in BGC office
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team:
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Everything we do as a firm hinges on our ability to hire, empower and retain the best people. Human Resources plays an integral role in designing, implementing and managing people strategies, using the latest in data analytics and technology to deliver industry-leading services. This includes Talent Acquisition, Training, Talent Development, Career Management, Diversity, Compensation & Benefits, Employee Relations, Technology, Finance and HR Service Delivery.
JPMorgan Chase

Metro Manila
Permanent
Full-time