Talent Acquisition operation interview scheduler namrJPMorgan Chase

Job Description:
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management.
It began operations in the Philippines in 1961 with a representative office. Since then, the firm has expanded its presence into a fully integrated franchise, comprising Investment Banking, Treasury and Securities Services, Equity Sales and Research well as foreign exchange and fixed income trading operations. JPMorgan Chase & Co. has a number of legal entities operating in the country, including the Manila Branch of the bank, which has a commercial banking license as well as a derivatives license, and a securities company with a seat on the Philippine Stock Exchange.
JPMorgan Chase & Co. launched its Global Service Center in Manila in 2005 and in Cebu in 2010, to provide a wide variety of strategic support including analytics, finance and accounting voice-based services, transaction processing and other functions to its affiliates around the world.
Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
We have opportunities for Interview Scheduler in our HR Global Recruiting Operations group.
General Responsibility
JPMorgan Chase Recruiting takes a proactive approach to identifying and proposing solutions to organizational challenges, working side-by-side with business managers to attract and retain high-potential talent. Through a focus on continuous improvement and long-term success, JPMorgan Chase Recruiting provides tactical and strategic solutions with the aim of attracting and hiring diverse professionals to the business
As an Interview Scheduler, you will play a vital role supporting activities required to successfully hire top talent. Using good judgment and leveraging company best practices, you will manage complex interview requests across multiple locations, line of business and time zones. The ability to interact with staff at all levels in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and confidentiality is crucial to this role. Expert level written and verbal communication skills, strong decision-making ability and attention to detail and equally important.
Job Description
· Receive requests from recruiters to schedule interviews between candidates and the hiring managers
· Contact hiring managers, recruiters and candidates via email, phone, or scheduling tool to arrange
· Arrange candidate travel within JPMC guidelines
· Send confirmation emails once interview date and time have been established
· Reschedule interview dates/times as need arises
· Ensure external candidates going through the pre-screening process have completed their applications and if not, take appropriate follow-up steps
· Ensure that data integrity is monitored and maintained within all tools leveraged
· Run standard daily, weekly, monthly recruiting and audit reports
· Compile various reports to determine and track trends
Job Specification
Customer Focus
· Resolve conflicts and manage customer expectations
· Determine customer needs and provide appropriate solutions through relationship building
· Ability to negotiate and drive completion of task with sense of urgency knowing that the intent is to make the interview happen as soon as possible in order to fill the requisition.
Communication Skills
· Effective verbal and written communication with both external and internal customers
· Engage in interactive dialogue with customers through active listening
Problem Solving Skills
· Approach problems logically and with good judgment to ensure the appropriate customer outcome
· Effectively prioritize work to ensure efficiency
· Critical thinker and ability to exercise independent judgment
Minimum Qualifications
Minimum of 6 months work experience in an administrative support (i.e. HR, Admin., EA, etc.) role required
Calendar Management experience is an advantage
Strong organization skills with exceptional attention to detail
Proven ability to prioritize and multi-task in a highly regulated, fast-paced environment
Excellent verbal and written communication skills
Excellent customer service and interpersonal skills
Ability to work in a dynamic environment where work tasks vary and processes are changing
Issue follow-up and timely resolution
Amenable to work in a evening schedule and reporting to BGC
About Us:
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
About the Team:
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Everything we do as a firm hinges on our ability to hire, empower and retain the best people. Human Resources plays an integral role in designing, implementing and managing people strategies, using the latest in data analytics and technology to deliver industry-leading services. This includes Talent Acquisition, Training, Talent Development, Career Management, Diversity, Compensation & Benefits, Employee Relations, Technology, Finance and HR Service Delivery.
JPMorgan Chase

Metro Manila
Permanent
Full-time