systems software senior EngineerTTEC

TeleTech is seeking a Systems Software Senior Engineer to join our Enterprise Services team.
Our global IT organization of 500 supports the entire enterprise that encompasses over 40,000 users across our businesses aligned in four pillars - Customer Care, Technology Services, Strategy Services, & Growth Services.
What you'll be doing:
Under minimal supervision the Software Engineer III is responsible to adhear to industry standards in software solutions design, development, automated testing, and fault tolerance. Engineers are expected to provide proficient execution in basic software architecture, large scale data store, cloud-based design/implementation and ensure all products are capable of necessary scalability. Engineers are expected to demonstrate significant domain expertise with assigned applications as well adaptable design for new solutions and products as necessary.
Engineers will function as reliable contributors and consultants on all development projects. Engineers will be expected to provide analytical advice in identifying new solutions and opportunities in the IT space to ensure our clients and our company can meet objectives. The role is expected to be collaborative and strictly adhere to software development life cycle standards.
What you'll bring to us:
Meet with business stakeholders and other technical team members to gather, analyze and translate devlopment requirements.
Participate and take lead in the discovery, planning and implementation of projects and/or issues.
Meet with business partners to understand client needs and make recommendations for technical solutions.
Application Support and Development: Implement a myriad of application functionality with standard 3rd party and proprietary tools based on provided design. Works to create creative solutions that directly address underlying business and technical needs. Works with other team members to ensure a functional code base and application stack.
Documenting all changes made to code and for effectively articulating the changes and maintaining a technical repository. Also responsible for providing feedback on documentation standards for the department. This position has the responsibility of completing projects and estimates and/or resolving issues within stated SLA and escalating when appropriate.)
Provide written and verbal status reports to management regarding active project status, tasks, and issues/risks
Mentor and assist in technical development of other technical staff
What skills you'll need:
BS in Computer Science, Business or equivalent work experience
software development experience leveraging .NET and modern web technologies
Can articulate portfolio of relevant, high-caliber work from previous work experience
Technical proficiency (and can demonstrate) writing software using: C#, ASP.NET MVC, Javascript, HTML5, AJAX, JSON, Require.js, Knockout.js, Twitter Bootstrap, WCF
Demonstrated ability to build automated unit/integration tests to prove health/quality of codes
Proficient in troubleshooting and debugging
Technical proficiency in data modeling, SQL, and usage of ORM solutions
Demonstrated ability to articulate and implement object-oriented design patterns and concepts
Proven experience developing software that performs well under load
Desire to partner with senior development peer in a mentoring program to extend technical skills/decision-making
Intermediate experience with N-tier architectures in a web-based context
Intermediate experience developing responsively-designed web applications with a mobile-first mindset
Intermediate experience with WCF services and WPF (Windows Presentation Foundation)
Intermediate understanding of cross-cutting concerns in technical architecture
Intermediate experience implementing business-to-business integration leveraging EDI and XML
Fluency using unit/integration testing frameworks (e.g. MSTest, nUnit)
Intermediate experience in development on cloud platforms/services (AWS; Azue or Google Cloud)
Expereince in source code management tools (Git or TFS)
Experience in integration witih 3rd party solutions using documented APIs
Understanding of good UI/UX practices
Additional responsibilites:
Exhibit ability to be a team player with good verbal and written communication and interpersonal skills.
Manage multiple priorities in a fast-paced mission-critical sales and operations environment
Show ability to work independently and come up to speed quickly in new technologies
Handle non-standard hours, e.g. off business hours and weekends required.
Work directly with client or third-party resources, representing the company in a professional manner
Occasional (rare) travel-mainly for training or launch support.
Who We Are:
TeleTech is a pioneer in customer experience, engagement and growth solutions. Our 40,000+ employees serve customers in more than 80 countries and 50 languages across social, mobile, and digital channels. We utilize a holistic approach, applying solutions from our four customer experience segments-Consulting, Technology, Care and Growth-to help companies provide an amazing experience to their customers, inspire customer loyalty, and grow their business. Our employees live by a set of customer-focused values that guide relationships with clients, their customers and each other.
Our Enterprise Services organization is the machine behind our market-facing product and solution areas, enabling each of our segments to deliver for our clients. Whether Information Technology, Finance, Accounting, Tax or Treasury, Supply Chain or Legal, or one of our Human Capital team members, we help to guide and simplify TeleTech's business processes and operations.
What We Offer:
Lead Everyday w Do the Right Thing w Reach for Amazing w Seek First to Understand w Act as One w Live life Passionately
Notice to external Recruiters and Recruitment Agencies: TeleTech does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TeleTech, and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TeleTech.
TTEC

Philippines
Permanent
Full-time