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Job Description
Performs pre-coverage inspection for all hardware to be part of support maintenance contract.
Conducts site survey and inspection prior to machine installation to validate systems and storage environmental requirements
Remote or onsite break-fix for any hardware/software issue covered by either warranty, support contract or time-and-material engagements
Performs escalation to Senior Systems Engineer for issues which cannot be resolved within the level.
Facilitate delivery of hardware and peripherals. Conducts inventory of machines based on delivery receipt
Performs installation service of machines, storage, and tape library devices that the company needs to deliver to customer based on bom.
Conducts user acceptance tests on the functionalities set based on hardware specifications and features offered.
Provides user handover and training on basic hardware and software administration / operation.
Preventive Maintenance for machines under warranty or service contract with customer
System and application monitoring to generate performance statistics
Adhere to IT industry standards as adopted by the company regarding any job related practice.
Comply with all company policy, work ethics and practice sound judgement and decision making in dealing with customer on any technical support/implementation activity
Creates technical project documentations to record installation configurations, cover basic systems/software administration.
Job Qualification
Candidate must possess at least Bachelor's/College Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent.
At least 2 Year(s) of working experience in the related field is required for this position.
Preferably 1-4 Yrs Experienced Employee specialized in IT/Computer - Network/System/Database Admin or equivalent.
Excellent communication and client interface skills (verbal and written).
Good organizational skills.
Superior customer service and interpersonal skills
Ability to work independently in a fast-paced, multi-tasking environment.
Ability to work in a fast-paced, deadline-driven environment while handling multiple tasks through completion.
Performs pre-coverage inspection for all hardware to be part of support maintenance contract.
Conducts site survey and inspection prior to machine installation to validate systems and storage environmental requirements
Remote or onsite break-fix for any hardware/software issue covered by either warranty, support contract or time-and-material engagements
Performs escalation to Senior Systems Engineer for issues which cannot be resolved within the level.
Facilitate delivery of hardware and peripherals. Conducts inventory of machines based on delivery receipt
Performs installation service of machines, storage, and tape library devices that the company needs to deliver to customer based on bom.
Conducts user acceptance tests on the functionalities set based on hardware specifications and features offered.
Provides user handover and training on basic hardware and software administration / operation.
Preventive Maintenance for machines under warranty or service contract with customer
System and application monitoring to generate performance statistics
Adhere to IT industry standards as adopted by the company regarding any job related practice.
Comply with all company policy, work ethics and practice sound judgement and decision making in dealing with customer on any technical support/implementation activity
Creates technical project documentations to record installation configurations, cover basic systems/software administration.
Job Qualification
Candidate must possess at least Bachelor's/College Degree in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Computer Science/Information Technology or equivalent.
At least 2 Year(s) of working experience in the related field is required for this position.
Preferably 1-4 Yrs Experienced Employee specialized in IT/Computer - Network/System/Database Admin or equivalent.
Excellent communication and client interface skills (verbal and written).
Good organizational skills.
Superior customer service and interpersonal skills
Ability to work independently in a fast-paced, multi-tasking environment.
Ability to work in a fast-paced, deadline-driven environment while handling multiple tasks through completion.
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Fortis Technologies Corporation
About the company
Fortis Technologies Corporation jobs
San Fernando, Central Luzon
Position Systems Engineer recruited by the company Fortis Technologies Corporation at LaUnion, Pampanga, Joboko automatically collects the salary of , finds more jobs on Systems Engineer or Fortis Technologies Corporation company in the links above
About the company
Fortis Technologies Corporation jobs
San Fernando, Central Luzon