systems ENGINEERRed Core IT Solutions, Inc.

SKILLS & REQUIREMENTS:
College diploma or university degree in the field of computer science and/or 7 years equivalent work experience
Certifications / qualifications appropriate for key skills (e.g. Windows 2008, AD, Vmware)
High level English speaking and writing skills.
At least 3 - 5 years' experience working in technical teams with responsibilities for supporting and maintaining servers, at least 2 of which should be as a senior engineer
Knowledge and experience of working in a high pressure project delivery environment
Candidates MUST have a minimum of 4 years' experience in the following areas: Deep understanding of Microsoft Windows 2008/2012 / AD 2008 (including GPOs, troubleshooting, installation, upgrading etc) / VMware (troubleshooting, advanced configuration, etc)
Good understanding of TCP/IP LANs and WANs (routing and switching),
Good understanding across a range of other skills such as IIS, Hyper-V, Symantec backup/antivirus solutions, licensing/license management (Microsoft, 3rd party solutions) DFS, storage, SAN, SCCM, Altiris, NAS, HP and Dell hardware
Good understanding of the organization's goals and objectives.
Knowledge of applicable data privacy practices and laws.
Exposure to PCI DSS and related systems security policies ideal.
Strong customer service orientation; Proven analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment; Strong interpersonal and oral communication skills.
Skilled at working within a team-oriented, collaborative environment.
Ability to present ideas and solutions in both a business and user-friendly language; Highly self-motivated and directed.
Keen attention to detail
Occasional lifting and transporting of moderately heavy objects such as servers and documentation binders.
Possible short-term deployment to local remote sites within the Asia region for maintenance, projects and etc.
RESPONSIBILITIES:
This position is part of the team responsible for globally supporting the company's server and systems infrastructure. The main essence of the role is to support and maintain existing platforms through proactive and reactive maintenance, investigation into solution improvements, and new projects.
Main components of the role:
Provide day to day support for the server environment through preventative maintenance (e.g. patching) and reactive fault finding / break-fix actions
Implement changes as directed  Work on projects alone and as part of a wider team
Follow documented processes, and create documents for new ones
Monitor performance of applications and servers
Work with users to understand problems
Will be sharing responsibility for the integration, implementation and technical leadership in TWW projects.
Ensure production systems are operational and working correctly
Implement scheduled changes to the production environment
Performance monitoring
Take part in rosters to provide support across multiple time zones.