systems Engineer - business services, philippinesBoehringer Ingelheim

OUR COMPANY
At Boehringer Ingelheim we develop breakthrough therapies and innovative healthcare solutions in areas of unmet medical need for both humans and animals. As a family owned company, we focus on long-term performance. We believe that, if we have talented and ambitious people who are passionate about innovation, there is no limit to what we can achieve; after all, we started with just 28 people. Now, we are powered by 50,000 employees globally who nurture a diverse, collaborative and inclusive culture.
Description
Basic Purpose of the Position: Partner with IT team members and the client community to deliver IT systems that utilize underlying technology solutions in support of business objectives to improve productivity and enhance processes. Activities include analysis, interpretation, identifying trends and taking corrective action. Responsibilities include participation on project teams, and accountability for underlying technology within the respective area. Duties may include baseline infrastructure operational support, administrative and maintenance duties.
Duties and Responsibilities
Client Support
Perform or advise IT colleagues on administrative and maintenance tasks for assigned applications/systems.
Troubleshoot application and system problems that have been escalated, evaluate scope of impact, and develop remediation plan.
Project/Solution Activities
Support goals by participating on project teams.
Deliver on assigned tasks and action items.
Technical Focus
Serve as an expert on existing applications/systems and underlying architecture.
Employ comprehensive knowledge to influence technology decisions.
Identify IT or Pharma industry processes or technologies that could provide BI with a competitive advantage.
Documentation
Determine documentation requirements and produce documentation as required in support of baseline and project activities.
Fulfill tasks of Account Life Cycle Management.
Requirements
Experience
Working knowledge of and experience with life cycle methodology required.
Associate degree in Computer Science, MIS or related field with minimum 5 years experience
Bachelor degree in Computer Science, or MIS, or related field with a minimum 3 years of experience
Master in Computer Science, MIS, or related experience with minimum of 3 years of experience
Relevant business or IT experience of minimum of 5 years.
Mandatory Skills
Expert level of technical understanding and demonstrated knowledge for their area of responsibility
Ability to balance and manage priorities of multiple tasks to ensure timely delivery
Ability to work independently as well as to be a team player
Must adopt to rapid changes in technology and/or processes
Basic knowledge of ITIL Foundation.
Additional language capability such as German/ French/ Japanese/ Portuguese/ Spanish/ Mandarin is a plus
WHY BOEHRINGER INGELHEIM?
With us, you can grow, collaborate, innovate and improve lives.
We offer challenging work in a respectful and friendly global working environment surrounded by a world of innovation driven mindsets and practices. In addition, learning and development for all employees is key, because your growth is our growth. We also offer a competitive salary, generous amount of vacation time, numerous benefits towards your wellness & financial health and work-life balance. To learn more about what benefits could be waiting for you, please visit our .
Boehringer Ingelheim is an equal opportunity global employer who takes pride in maintaining a diverse and inclusive culture. We embrace diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients and communities.
Want to learn more? Visit
READY TO CONTACT US?
Please contact our Recruiting Team: PH: +63 2 8876-6899;
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Boehringer Ingelheim

Muntinlupa City, Metro Manila
Permanent
Full-time