systems applications EngineerSiemens

System ApplicationEngineer
Main responsibilities:
-Supporting the rollout and operationof the project
-Supporttesting the EnergyIP application/platform, supporting customeracceptancetests
-Incident / Problem /Configuration andKnowledge Management
-Incident and/or Defect investigationand diagnosis
-Provideprogress updatesin relationto Incident and/or Defect investigationsand diagnosis
activities totheCustomer
-Initial assessmentand validation oftrouble tickets
-Supportthecustomerin monitoring the system
-Escalation /Re-prioritization oftrouble tickets with the internalservice delivery organization
based oncustomers request
Mandatory skills:
-General IT education
-Basic knowledge of Linux
-Basic database management systemknowledge(any)
-Basic SQL knowledge
-Basic knowledge of VMWare
-Basic knowledge of network administration
-Eagernesstolearn
-Fluent inEnglish
-Polite and friendly servicedelivery attitude
Additional skills/advantage:
-Willingness towork outsideof business hours (overtime and/or standby)
-Work experience in aservicedesk /callcenterenvironment
Planned working hours:
-By default: Mondayto Fridaybusinesshours
-Additionally/optional: participationin 24/7standby / schedule
Main Interfaces:
-Internaldelivery organization(development,product linemanagement, project manager)
We are an equal opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.
Organization: Smart Infrastructure
Company: Siemens, Inc.
Experience Level: Mid-level Professional
Job Type: Full-time
Energy Jobline

Manila City, Metro Manila Rizal
Permanent
Full-time