Systems AdministratorSystemantech Inc

Key Accountability Areas:
Manage the consistent use of tools and methods to address and resolve user identified issues in line with the service level agreement.
Adhere to change management process and procedures.
Reviews and monitors assigned tickets to ensure that service level agreements are met.
Troubleshoot hardware and software errors, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
Interact with the user support group and other departments to assist in troubleshooting, identify root cause, and provide technical support when needed
Monitors the routine/scheduled jobs of the systems, including all backups.
Knowledge and Skills:
Knowledgeable in Linux
Has working knowledge in Database (Oracle, MSSQL, MySQL)
Knowledgeable in Windows Server
Have working knowledge in Network
Other Required Qualification:
Independent working style and analytical thinking skills.
High level of teamwork and cooperation skills.
High level of resilience and assertiveness.
Summary of role requirements:
Looking for candidates available to work on weekdays, Saturdays and Sundays
1 year of relevant work experience required for this role
Working rights required for this role
Expected start date for role: 05 July 2023