Systems Administrator level iDoxa7 Solutions Inc.

JOB DESCRIPTION
The Systems Administrator Level I will partner with the Systems Administrator Level II to ensure all systems and technology work.
JOB QUALIFICATION
SCHEDULE: 8 AM - 5 PM Pacific Standard Time, follows Philippine holidays
POSITION TYPE: Full Time
WORK ARRANGEMENT: Remote
ESSENTIAL FUNCTIONS
· Manage all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, and public groups
· Handle Salesforce configuration changes, including but not limited to: workflow, process builder, flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports
· Manage sandbox environments
· Complete system update requests from the team
· Identify and gather requirements, and translating into best practices, and scalable solutions with a focus on exceptional user experience
· Identify unused or underutilized platform features and develop implementation plans
· Assist with the installation and implementation of new programs
· Manage communication of any platform changes to end users including creating technical documentation
· Contribute to completing operational quarterly projects
· Provide training to new teammates preparing them for their new role
· Undergo training in other roles to deepen the infrastructure of our operation
· Maintain the System Administrator Level I Desk Manual
· Monitor user adoption
· Assist with user training and creating training materials
· Perform all other tasks as assigned
QUALIFICATIONS
· A Bachelor's degree in the related field
· Previous technology and Salesforce experience
· Salesforce Administrator Certification is a plus
· Strong computer aptitude, which includes expertise with Microsoft 365 applications
· Able to produce significant output with minimal wasted effort
· Able to plan, organize, and manage schedules in an efficient and productive manner and can focus on key priorities
· Able to structure and process qualitative or quantitative data and draw insightful conclusions from it, and can provide penetrating insights
· Has excellent attention to detail and does not let important details through the cracks or derail a project
OTHER JOB REQUIREMENTS
Education
Bachelor's/College Degree
Field of study
Computer Science/Information Technology
Specialization
IT - Network/Sys/DB Admin
JOB BENEFITS
Health Card, Allowance
Systems admin, Salesforce