System Administratortawk.to

tawk.to is the world's most widely used business chat application, with over 4 million active business users globally. We are looking to hire smart, reliable, and dedicated System Administrator, who will help our client installing LoginTC with various vendor equipment.
If these Values struck a chord, then you may just be the next High Flyer we are looking for:
Family oriented - You understand that family comes before work.
Honest - All we have in this world is our word.
Teachable - We do not expect you to know everything, you just have to be willing to learn and grow.
Loyal - Customers will come and go, but our team sticks around for a reason.
Reliable - You are the type of person that your friends and family know they can rely on.
Job Responsibilities:
Install LoginTC on a Citrix NetScaler and record the process.
Install LoginTC while following instructions and document it.
Customer Support via Email
Create the steps and screenshots that would be transformed into public-facing documentation.
Set up VPN, firewalls, and web access manager.
Troubleshoot systems integration and network issues.
Others
Amenable to work on a flexible schedule
Amenable to work less than 38 hours per week
Amenable to work in PH Holidays
Basic Technical Requirements:
Your own laptop/desktop PC with the following minimum specs: i3 5th gen and above/AMD equivalent; 8GB RAM; Mozilla or Chrome installed
A consistent and stable internet connection of at least 10MBPS with a backup internet connection
A noise-canceling headset/headphone
A quiet and dedicated workspace at home
Compensation
The pay structure is competitive and interesting. Speak to us to learn more!
Job Qualifications:
At least 3 years of proven experience as a System Administrator.
Must have their own System Administrator lab.
Must have their own vendor VMs - Watchguard, SonicWall, Barracuda, F5, and Array Networks VM (i.e. physical VPN or virtual appliance).
Experience with Citrix NetScaler, Cisco VPNs, CheckPoint, or similar
Very curious and solution-oriented
Take directions well and can troubleshoot systems integrations and network issues that come up with typical installs.
Comfortable writing step-by-step documentation a big plus
Excellent English communication skills - Can clearly and effectively convey the right information in written form; Has effective probing skills
Flexible - Willing to take on tasks, instructions, and/or work requests as needed
Customer-focused - Someone who is willing to go an extra mile for their clients
Resilient - Can work with less supervision, adapt to a fast-paced environment, and multi-task effectively
Possesses excellent time management and organizational skills
Familiar with Google Suite, cloud services, and other online tools
Work from Home
Mid-Senior Level / Manager IT and Software Information Technology / IT 1 opening Bachelor's degree graduate
tawk.to helps businesses communicate with their website visitors. With tools like Live Chat, Ticketing, a Knowledge Base and Video and Voice add-ons you can be there for your customers when and where they need you most.We focus on levelling the playing field, by building a tool that provides equal access to opportunity. All businesses, regardless of size or location, should have access to the best tools to communicate and transact with their customers. That's why we provide our software 100% free with no limits. You shouldn't have to pay to chat with your website visitors! We are an international team distributed remotely across many timezones. Working without borders we are able to find the very best talent no matter where you live. We're a talented crew, though we don't pretend to know everything. Come join our team, impart your knowledge- we're ready to learn!
Kalibrr

Makati City, Metro Manila
Permanent
Part-time