sr. sales AdministratorOpenText

OPENTEXT - THE INFORMATION COMPANY
As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.
The opportunity:
The Senior Order Administrations Specialist is the central recipient for all Open Text products requests ready for fulfillment. Receive and print orders and e-mail, review requests for completeness and accuracy, then forward them to the appropriate process group for distribution. Generate license keys and maintenance certificates using various systems and set up electronic deliveries.
You are great at:
Process and retrieve orders from ServiceNow, SAP, and e-mail.
Enter shipping and license information into SAP, and e-mail.
Review all requests for processing.
Generate product licenses and keys using various license key generation utilities.
Forward packing slips requiring outside fulfillment to the respective brand contact.
Hand off orders requiring physical delivery.
Set-up electronic deliveries.
Research and resolve issues with orders and license keys.
Assist global Support and sales staff with issues concerning orders.
Assist global customers with issues concerning orders.
Assist Release Engineering staff with license key requirements and questions.
Research and provide information for various audits.
May be required to attend various meeting and give presentations.
Assist with the installation and testing of license key generation software.
In-depth problem analysis.
Assist on projects relating to Order Administration as directed.
Training of Order Administrators as required or directed.
Required to attend various meetings and give presentations - Some travel may be required.
May be required to learn and assist with the job duties of Fulfillment Specialist and Fulfillment Operations.
What it takes:
Secondary School diploma and may require some post-secondary education.
Four plus years of relevant experience
The ability to understand and work in multiple MIS systems is a plus.
Strong interpersonal skills
Balance multiple projects in a fast-paced environment
Experience preferred in the following:Microsoft Office; Microsoft Edge; Windows; SAP; Command Prompt; Remote Desktop; ServiceNow
Ability to work flexible hours for support coverage as needed.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. Should you require accommodations during the selection process, please contact .
Subject to applicable laws and regulations, OpenText's global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office. Accommodations may be available for specific roles.
OPENTEXT - THE INFORMATION COMPANY
Our growing team is mapping the future of Information Management, and we continue to make new discoveries that expand its boundaries. Join us and be part of a winning team, where the opportunities for your career are limitless.
From its innovative start as a research project by University of Waterloo professors in 1991, OpenText has grown into a global company with offices in more than 35 countries. Our high- performance culture has forged our growth and is an excellent fit for people looking to push themselves to learn and do more.
It's our time to lead, and as part of our team, it will be your time too. Our continued growth will provide you the opportunity to explore, learn and chart an exciting career path while enjoying a good work-life balance.
Perks
If you thrive in a dynamic work environment, there is always a new horizon to explore. We are proud to offer excellent benefits, challenging work and competitive financial rewards.
Benefits
Our employee programs prioritize employees' well-being and that of their families. We offer a comprehensive benefit plan, education assistance, a wellness/fitness reimbursement and time off to volunteer.
Social events
With offices around the world and flexible work arrangements, OpenText strives to make sure all our employees feel connected. Teamwork extends to our social lives too from local social events to company-wide activities, we want our employees to take time to relax and have fun.
Corporate Citizenship
Corporate Citizenship is more than a program for us, it is engrained in our purpose, impact, and approach to doing business. Through numerous volunteer initiatives, we support education and innovation for global change.
Explore your career and potential. Become an OpenText Navigator.
OpenText

Makati City, Metro Manila
Permanent
Full-time