sr. Project Manager, people leaderThe Manufacturers Life Insurance Co (Phils) Inc( Manulife Philippines )

Job Description
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Hybrid
Job Description
Job Summary:
The role will be responsible for leading, coaching, developing, and supporting a team of Business Analyst, Project Coordinator and/or Project Managers. The Project Manager, People Leader will also be responsible on ensuring success of a project assigned to him/her and to his/her direct reports.
Responsibilities:
Ensure the continuous growth and development of his/her direct report as the function evolves based on the strategic requirement of GBS
Gain in-depth understanding of client's business strategy, process, services, roadmap and the context in which the business operates. This is to be able to serve as an on-going coach (technical and non-technical) and advisor to his/her direct reports
Prepare and deliver reports, recommendations, or alternatives that address existing and potential issues in the projects handled by his/her direct reports
Responsible for making sure his/her direct reports meet the needs of the project and ultimately the goals and priorities of the business
Capable of managing a team compose of business analysts, project coordinator and/or project manager
Managing the on-boarding/roll-off activities of direct reports who joined or closed the project
Provide input to management with respect to staff performance identify training gaps and development opportunities
Handle all escalated issues as necessary, investigate root cause and ensure that any gap is addressed
Work with HR related staffing items, such as disciplinary action, performance development initiatives, etc.
Participate in governance meetings and other leadership activities for the project
Work with Portfolio Oversight on capacity/resource forecasting, budget management and planning
Works with Head of BRM & PMO and leadership team to design, produce, and organize impactful content for regular recurring meetings
Supports cross-functional organization relationships between GBS BRM/PMO teams, the GBS COO organization, and other internal/external stakeholders
Responds to planned and ad hoc requests from other areas of GBS and Segments, as needed
Supports ad hoc initiatives, as needed
Willing to travel depending on the requirements of the organization
Flexible on shifts and overtime that maybe required to meet business deadline
Qualifications:
Bachelor's degree in any discipline
5+ to 10 years of project management and business analysis experience in a large sized organization, including people management
Experience in managing self-organizing team
Solid people handling skills including recruiting, performance management and staff development
Highly organized and able to keep track of multiple competing priorities with varying deadlines with an ability to pivot and provide support where needed
Excellent analytical and problem-solving skills. Ability to gather and use facts and data to think conceptually and creatively regarding solutions and opportunities
Ability to think strategically, synthesize a variety of seemingly disconnected activities into a cohesive high-level view
Has a strong sense of ownership and work ethic to see tasks through to completion. Has tenacity and is undeterred by challenges/obstacles and will remain motivated, composed, and apply creative thinking to overcome them
Ability to drive initiatives by providing appropriate framework, clarity on content and deliverables, and effectively engaging and managing stakeholders
Desire to challenge the status quo and to speak-up in meetings
Must be self-starter who can set and drive the agenda and is comfortable working in an ambiguous environment, with good judgement to know when supervisor's help is needed
Proven relationship skills including a demonstrated ability to deal effectively with staff at all levels. Able to deal with confrontations and resolve conflicts
Excellent verbal and written communication skills
Excellent organizational and time management skills
Excellent presentation skills and proficient in MS Office applications
Professional attitude and client service orientation collaborative and results-oriented
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as MFC on the Toronto, New York, and the Philippine stock exchanges, and under 945 in Hong Kong.
Manulife is an Equal Opportunity Employer