Sr. Partner and Operational Support Representative - Project CoordinatorSunpower | Maxeon

Location : Binan (4024) -
Salary : Competitive
Type : Permanent
Main Industry :
Other Industries and Skills : Manufacturing, Transport, Logistics & Distribution
Job ID : 103609845
Employer : Sunpower | Maxeon
Advertiser :
Posted On : 12 September 2020 12/10/2020
How do you build a better tomorrow? A spirit of constant improvement has made Maxeon Solar the world-renowned leader in solar innovation, and we thrive together to lead the fight against climate change.
The energy market is roughly $4 trillion globally, and solar penetration is less than 1%. But just one hour of sunlight, if harnessed, could power the entire world for a year. We have the opportunity to completely change the way energy is produced, distributed and consumed on a global scale, and we're looking for talented, committed people to help us drive our growth and achieve our goals.
Maxeon Solar Technologies is a global leader in solar innovation. Built from 35 years of boundary-pushing solar DNA, Maxeon Solar will launch as an independent company following its spin-off from US-based SunPower Corporation.
Maxeon will design, manufacture, and sell industry-leading SunPower branded solar products in more than 100 countries through a global sales network spanning more than 1,100 sales and installation partners. And Maxeon is powering positive change every day with a brilliant, passionate and driven team of more than 5,000 in Latin America, Europe, Asia and Australia.
We push the boundaries, taking solar technology higher, faster and farther than before. We hold ourselves to a higher standard, striving for the highest integrity, safety, and quality. And we thrive together as a global team, embracing our diverse backgrounds to make a positive impact on the world. Are you ready to power positive change?
SUMMARY OF ROLE
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Overall support to Sales Managers for the account coverage / PROJECTS covering the end to end partner support and client relations. From Order Management and Logistics Management of the Project.
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Personally, accountable for customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Manage the fulfillment of the Business Unit Quarterly Target.
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Lead to Opportunity creation.
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Prepare sales quotations any documentation as requested by Sales Management
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Request for quote approval and monitoring via SFDC.
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Create Purchase Agreement and Pro-Forma Invoice.
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Sends the Customer Signed Purchase Agreement to authorized company representative for counter signature.
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Receives and qualify customer PO's check PO against allocation, checks PO's against allocation and book customer orders into ERP system (Oracle)
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Sales Order Booking, ship confirm to fulfillment acceptance via ERP System.
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Sends sales order confirmation to the customers within specified SLA's
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Updates and maintains existing sales orders as required.
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Ensure to send Electronic Data Interchange signal to warehouse.
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Ensure all orders ship per schedule and meet customer commitments/ On time delivery.
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Track shipment movements and deliveries.
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Provide delivery status and shipping information to customer/ sales.
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Manual CIPL generation for Good to go and Import Requirements.
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Generation of the Flash Test Data as required.
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Sending shipment documents (Includes: CIPL; BL; FTD and Sales Invoice) to 3PL and customers.
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Monitor orders that are for closing for proper revenue recognition
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Coordinate with respective support groups to ascertain the delivery of total customer satisfaction.
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Contribute to continuous improvement of Operations by alerting management of key process issues, including root causes, suggestions for improvement, and implementation with the use of Quality problem solving tools such as 3WI, PDCA, 8D, RCCA.
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Archive all the documents per SPOC requirements.
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Develop effective relationships with colleagues and ensured optimal levels of competency from all.
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Participate in various team meetings and ensured effectiveness by regularly communicating with team members.
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Evaluate customer issues and resolved it effectively and ensured customer satisfaction.
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Build good relationship with Stakeholders and ensure expectations are being met.
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Request for Import Vat Funding.
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Services as TFP for the process support specific to the User Acceptance Testing (UAT) for projects.
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Review Bill of Lading and sends approval to 3PL.
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Coordinate with 3PL warehouse for the weekly scheduled materials for receipt and shipment.
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Support Warehouse SPIM Control Activities (Weekly Cycle Count, Periodic Physical Count)
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Coordinate with internal customer / suppliers. Work internally with Transportation Logistics, Purchasing, and Manufacturing team to prioritize material requirements.
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Check and Validate Warehouse Billing Reports/Invoices
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Send Monthly Cost Accrual numbers to Cost Management
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Support the management initiatives to achieve departmental goals and to further develop the business.
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Review current business process and champion re-engineering as needed.
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Perform additional task as required by Supervisor.
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Monitor orders that are for closing for proper revenue recognition
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Conduct meetings with Sales and other internal teams to review orders in pipeline, shipments, etc.
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Sales Analysis and Report Generation
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Ensure all activities are compliant with policies and controls
RELATED EXPERIENCE AND EDUCATIONAL REQUIREMENTS
Minimum requirements
Candidate must possess at least a Bachelor's/College Degree in any field
Required skill (s): Excellent Communication Skills, Computer Proficient, Good Organization skills
Required skill (s): Customer Service, Logistics, Revenue Responsibility Analysis / Planning, Knowledge on INCOTERM 2010 and different payment terms
Preferably 5years experience specializing in Order Management, Logistics or BPO industry
Proficient with MS Office Application esp. Excel, Powerpoint, and Outlook
Ability to be extremely proactive and drive for results
Ability to be flexible and go beyond the everyday job requirements to get problem solved
Ability to solve issues independently, but prioritizes and escalates appropriate issues when necessary
With no records of deliberate violation of any SunPower programs, Policies and guidelines
Must be detail oriented
High analytical skill
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Required language (s): English
OTHER PERTINENT INFORMATION
Location: SPF4
This is an FTE position
Applicants must be willing to work in Laguna Technopark, Binan Laguna
Candidate must be legally entitled to work and reside in the Philippines
Applicants must be willing to work on a night shift schedule supporting North America region
Applicants must be willing to render overtime as business requires
Tool of Trade: Laptop/Desktop, Extended Monitor, Headset (as needed)
Job Grade: PA42
Equal Employment Opportunity
The Company is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual's qualifications as they relate to the job under consideration. The Company's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.
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