sr cloud Delivery engDeltek Systems

Company Summary
Better software means better projects. Deltek is the leading global provider of enterprise software and information solutions for project-based businesses. More than 30,000 organizations and millions of users in over 80 countries around the world rel
y on Deltek for superior levels of project intelligence, management and collaboration. Our industry-focused expertise powers project success by helping firms achieve performance that maximizes productivity and revenue. www.deltek.com
Position Responsibilities
About the role:
 Perform hotfix deployments, application maintenance and installations/upgrades for Deltek's Cloud Professional Service Products
 Create, evaluate and maintain tools & automation that are used for processing software release.
 Collaborate with Engineering and Product Release team in implementing software upgrades to our clients.
 Perform process improvements related to Deltek product release process.
 Create and evaluate release delivery design to ensure quality and successful release with minimal client downtime.
 Deliver server maintenance for Deltek's Cloud Professional Service Products, configuration changes and security configurations.
 Troubleshoot upgrade and release related issues.
 Provision of L3/L4 support to troubleshoot complex problems, provide software fault diagnosis and resolve operational issues.
 Ownership of vulnerability management and security audit requests.
 Coordinate with a globally distributed team to continually drive our application delivery projects to success.
 Show accountability in creating process improvement initiatives.
 Take responsibility for management of internal team projects to completion.
 Perform responsibilities of a Cloud Implementation Engineer to assist with application installation as needed.
Qualifications
Qualifications
Must-have skills/ experience:
 5 years' experience in using various programming or scripting languages such as Powershell and Python or similar well known language.
 3 years' experience in using MSSQL, Oracle, or similar database system.
o Experience in creating simple to complex query, creating SQL scripts and creating stored procedure is required.for Vision and VantagePoint Products.
o Experience in running scripts and in back-up and restore is required for Maconomy Products.
 3 years' experience in supporting any of the following fields:
o Enterprise customer-facing application, computing platforms and systems; or
o Operation, Automation, DevOps, Release Engineer, Service Reliability Engineer or similar field.
 L3 and L4 Application troubleshooting experience with ability to identify and document root cause of application issues.
 Experience in using public cloud providers such as AWS, Azure or other similar cloud providers
 Willing to work on permanent weekend day shift and amenable to changes on schedule depending on business needs.
Nice-to-have skills/ experience:
 Experience working in DevOps environment or knowledge in using devops tools or systems is an advantage.
 Experience using automated deployment technologies
 Experience with enterprise monitoring, management tools, ticketing tools, log management system.
 Diverse range of technical and operational interests and capabilities, including Microsoft Server, Internet Information Services (IIS), MySQL, SQL Server, SQL Analysis Services (SSAS), SQL Reporting Services (SSRS), virtualization, monitoring, automation technologies.
Other Qualifications:
 Ability to work in high pressure, highly flexible environment against both short and long term requirements
 Passionate about technology and solving IT operations-focused problems
 Ability to capture process and create documentation.
 Must be detail oriented, task driven, and have excellent communication skills. Customer service focus is key.
Deltek Systems

Makati City, Metro Manila
Permanent
Full-time