speech Analyst ortigasASCENT PRO
Workplace: MetroManila, Manila, Pasig
Salary: Agreement
Work form: Full time
Posting Date: 11/11/2025
Deadline: 15/02/2021
Description * The Speech Analyst will be responsible for the performance of the overall Quality speech analytics category design and leveraging Nexidia to design solutions for contact centers.
Ability to understand the organization's business objectives and goals, analyze recorded audio and audio-based data sets for critical insights
Works with IT to address problems with automated processes that support the speech analytic platform
Provides ongoing speech category design
Serves as a subject matter expert, providing knowledge and assistance in the areas of Process Improvement, Change Management, and data analysis for the Speech Analytics Quality platform
Ability to determine opportunities through analysis of current or future trends
Weekly/monthly reporting to management and business units
Requirements * Minimum education level: Bachelor ́s Degree
Years of experience: 2
Availability for travel: Yes
Availability for change of residence: Yes
BestJobs
Ability to understand the organization's business objectives and goals, analyze recorded audio and audio-based data sets for critical insights
Works with IT to address problems with automated processes that support the speech analytic platform
Provides ongoing speech category design
Serves as a subject matter expert, providing knowledge and assistance in the areas of Process Improvement, Change Management, and data analysis for the Speech Analytics Quality platform
Ability to determine opportunities through analysis of current or future trends
Weekly/monthly reporting to management and business units
Requirements * Minimum education level: Bachelor ́s Degree
Years of experience: 2
Availability for travel: Yes
Availability for change of residence: Yes
BestJobs
Other Info
Pasig City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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