solutions EngineerPushTarget Staffing Services

PUSHTARGET STAFFING SERVICES
 
Is currently looking for:
 
SOLUTIONS ENGINEER
 
Duties and Responsibilities:
• Provides on-site support, installation to customer acceptance for Packaging Intelligence solutions, software, and hardware.
• Installs new or modified solutions accessories at customer's facility to ensure full functionality according to specifications, including electrical testing and optical set up.
• Implement interfaces with external systems.
• Coordinates problem resolution with project engineering, customer support, and other personnel
• Maintains high quality and on time reports, and update in JIRA.
• Communicates and alerts Project Manager of all exceptions and/or events that might affect project deliverables as per Detailed Design Specifications.
• Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.
• Updates delivered solutions packages, or provides updated information to the Project Engineer, as needed for "As Built" updates.
• Validates and makes recommendations to project documentation and project drawings as required.
• Provides customer documentation including operator guide and updates to standard solution drawings as required.
• Develops and conducts customer training on the safe operation of Packaging Intelligence solutions.
• Follows all necessary compliance with safety regulations and knowledge of international regulations and standards or familiarity with quality standards like ISO9001.
• Understand Packaging Intelligence service delivery methodology and acts as the first line of customer contact and the owner of customer relationships.
• Significant coordination with customers and OEM partner companies is required.
• Follows all necessary compliance and all safety regulations.
 
Qualifications:
• Bachelor or comparable degree in Engineering (Electrical, Software, Computer, or Automation)
• Background in Engineering, automation-based systems, including programmable Logics (OPC), network, IO devices, and other automation devices, with 3-years of related experience.
• Computer Skills and aptitude for quickly learning new software tools and computer hardware.
• Is knowledgeable in packaging industry automation products, and able to install, configure, and validate performance of Packaging Intelligence solutions package against project deliverables.
• Understanding of service delivery methodology
• Must be fluent in English, multi-lingual is preferred.
• Knowledge in AutoCAD, MS Visio, and flow documentation tools.
• Acts in a professional manner and enhances customer satisfaction.
• Excellent verbal and written communication skills at all levels for the organization
• Ability to work in a multi-tasked environment.
• Direct customer interface experience
• Documentation skills
• Experience with packaging line equipment, preferably in pharmaceutical and/or food packaging industries
• Proven track record of installing solutions across multiple sites and or countries.
• Willingness to travel both domestic and international.
 
Technical Requirements:
• Microsoft Workflow or Visual Basic process flow programming tool
• .NET architecture
• MS SQL Databases and ODBC
• Communication with PLC systems or OPC
• TCP/IP
• Webservices
• Networking and associated devices, including PC servers
• Microsoft Office 365 applications skills
• Autocad