Overview
Responsibilities
Manage the Learning Management System (LMS) and other training systems
Rendering and publishing of content (video, SCORM and other)
Testing content and LMS system changes
Acquire, publish and maintain third party technical training content to meet business needs
Maximize training quality with surveys and other student feedback metrics
Create and maintain standard reports and dashboards
Understand the Customer Support Organization processes, systems, capabilities and limitations
Work with Customer Support, Customer Success, Development, and Product Management teams
Assist the training team on training projects
Own and run ad-hoc training projects
Solves issues and problems
Planning training even
Qualifications
Bachelor's Degree - Business or technical discipline advantageous or related experience
Excellent verbal and written communication skills with strong time management ability
Strong computer and technical skills
Strong communication skills, both written and verbal
Well-developed interpersonal skills and the ability to interact with multiple areas of the company
Resourcefulness in anticipating and meeting the needs of a busy team
Ability to manage multiple ongoing projects and day-to-day activities
Must be able to work in a fast-paced, dynamic environment, under pressure, and with a high degree of professionalism delivering high quality results on time.
Must be comfortable in an environment of changing technologies and processes, and ability to adapt to new ways of working.
Flexible working hours to work with teams in multiple Geographic locations
Good Troubleshooting and Analytical Skills
Ability to work on own initiative and effectively in a team environmen
SolarWinds
Responsibilities
Manage the Learning Management System (LMS) and other training systems
Rendering and publishing of content (video, SCORM and other)
Testing content and LMS system changes
Acquire, publish and maintain third party technical training content to meet business needs
Maximize training quality with surveys and other student feedback metrics
Create and maintain standard reports and dashboards
Understand the Customer Support Organization processes, systems, capabilities and limitations
Work with Customer Support, Customer Success, Development, and Product Management teams
Assist the training team on training projects
Own and run ad-hoc training projects
Solves issues and problems
Planning training even
Qualifications
Bachelor's Degree - Business or technical discipline advantageous or related experience
Excellent verbal and written communication skills with strong time management ability
Strong computer and technical skills
Strong communication skills, both written and verbal
Well-developed interpersonal skills and the ability to interact with multiple areas of the company
Resourcefulness in anticipating and meeting the needs of a busy team
Ability to manage multiple ongoing projects and day-to-day activities
Must be able to work in a fast-paced, dynamic environment, under pressure, and with a high degree of professionalism delivering high quality results on time.
Must be comfortable in an environment of changing technologies and processes, and ability to adapt to new ways of working.
Flexible working hours to work with teams in multiple Geographic locations
Good Troubleshooting and Analytical Skills
Ability to work on own initiative and effectively in a team environmen
SolarWinds
Other Info
Fort Bonifacio, Makati City, Metro Manila
Permanent
Full-time
Permanent
Full-time
Submit profile
SolarWinds
About the company
SolarWinds jobs
Taguig, Metro Manila


Customer Care Coordinator (Order Management | Healthcare Account)
บริษัท เทเลไดเร็ค เทเลคอมเมิร์ซ (ประเทศไทย) จํากัด
MetroManila, Manila, PasigAgreement
Position solarwinds certification Coordinator recruited by the company SolarWinds at MetroManila, Manila, Makati, Joboko automatically collects the salary of , finds more jobs on SolarWinds Certification Coordinator or SolarWinds company in the links above
About the company
SolarWinds jobs
Taguig, Metro Manila