Social Media officerSorok Uni Foundation Inc

Job Description
The Communications and Social Media Officer is responsible for developing, implementing, and managing the organization's communication strategies across various digital platforms. This role involves creating engaging content, managing social media accounts, monitoring online presence, and fostering positive relationships with the organization's audience.
Responsibilities:
Content Creation:
Develop creative and compelling content for social media platforms, website, blogs, and other digital channels.
Write, edit, and proofread content to ensure accuracy, consistency, and alignment with the organization's messaging.
Social Media Management:
Manage and administer social media accounts (e.g., Facebook, Twitter, Instagram, LinkedIn) to enhance brand visibility and engagement.
Plan and schedule posts, responding to comments, messages, and mentions promptly.
Monitor social media trends, industry news, and competitor activities to identify opportunities for engagement.
Digital Strategy:
Develop and execute digital communication strategies that align with the organization's goals and target audience.
Identify key performance indicators (KPIs) to measure the success of communication efforts and make data-driven improvements.
Online Community Building:
Build and nurture relationships with online communities, influencers, and stakeholders to foster a positive brand image.
Initiate and participate in conversations, addressing inquiries and concerns professionally and diplomatically.
Analytics and Reporting:
Monitor and analyze the effectiveness of communication campaigns and social media efforts.
Generate regular reports detailing key metrics, insights, and recommendations for improvement.
Crisis Management:
Act as a point of contact for managing and mitigating potential online crises or negative publicity.
Develop strategies to handle negative comments, reviews, or misinformation in a constructive manner.
Collaboration:
Coordinate with various departments to gather information, updates, and stories for communication purposes.
Collaborate with graphic designers, videographers, and other content creators to produce multimedia content.