social care and engagement - crisis and sentiment a nalysisShopee

Job Description: * Produce data-based and data-confident analyses and recommendations in the expected turnaround time with minimal supervision * Monitor all internal and external campaigns for proactive crisis detection and resolution * Gene Job Description: Produce data-based and data-confident analyses and recommendations in the expected turnaround time with minimal supervision Monitor all internal and external campaigns for proactive crisis detection and resolution Generate new ideas and create content Support internal and external analysis requests as necessary Support content creation for Shopee Cares PH as needed (i.e. concepts and mockups) Requirements: Able to apply qualitative and quantitative comprehension skills Excellent communication skills Skillful with processing and presenting data Familiar with social media crisis management protocols Proficient with Google Suites (including Google Sheets and Slides) Proficient with Microsoft Excel Capable of utilizing various photo editing or design tools
Monster

Manila City, Metro Manila
Permanent
Full-time