SOC L2 Incident ResponderTrends Group, Inc.

Core Responsibilities
Accomplish all assigned tasks by the management in a timely and effective manner as deemed necessary for the betterment of the organization as a whole.
Service Operations Management - Event & Monitoring Management
Assist and guide SOC Analysts in the monitoring of security events for proper categorization and prioritization.
Initial Triage and notification to customers
Analyze and determine actionable events based on available logs, packet captures and all other data sniffing through them and accurately distinguishing actionable from all other "static" and eliminating false positives and irrelevant information
Service Operations Management - Incident Management
Perform fixes and solutions on incidents based on documented procedures.
Implement simple service requests based on documented procedures.
Escalate to SOC Professional (L3) for handling of undocumented incidents.
Service Operations Management - Problem Management
Perform fixes and solutions to Problems.
Change Management
Execute changes based on published MOP (Methods of Procedure).
A. Minimum Education
Must be a graduate of Computer Studies / Computer Engineering / Information Technology / Electronics Engineering or equivalent
B. Minimum Experience/Training
Experience
Have at least 2 years working experience in a SOC Operations environment
Training & Certifications Requirement
ITIL Foundation
CompTIA Security+
EC Council: Certified Ethical Hacker
C. Competency
Technical Skills
(N) IP Networking
(N) Monitoring Systems
(N) Network Troubleshooting
(N) System Troubleshooting
(F) Application/Web Programming
(N) ITIL
(N) Cybersecurity Fundamentals
(F) IDS/IPS penetration and vulnerability testing
(N) Firewall intrusion detection, prevention and protocols
(F) Secure coding practices, ethical hacking and threat modeling
(N) Identity and access manager principles
(F) Application security and encryption technologies
(N) Secure Network Architecture
(F) Advanced Persistent Threats (APT), phishing and social engineering, network access, controllers, anti-malware and enhanced authentication
(F) - Familiar / 0-12 months
(N) - Novice / 1-2 years
(I) - Intermediate / 3-4 years
(A) - Advanced / > 5 years
Communication Skills
(I) Speaks clearly and can be easily understood.
(I) Expresses & speaks ideas in a logical and organized sequence.
(A) Writes clearly, concisely and effectively.
(A) Expresses ideas in a logical and organized sequence in written form.
(F) - Familiar / 0-12 months
(N) - Novice / 1-2 years
(I) - Intermediate / 3-4 years
(A) - Advanced / > 5 years
Have at least 2-years' experience in coordinating with partners and clients
Abilities
Must work well under pressure
Must have good interpersonal skills
Must be pro-active when identifying potential issues
Must show strong & effective coaching capabilities
Must show strong customer management skills
Must prepare well-organized and comprehensive reports tailored to its audience
Able to effectively assess tasks & risks to prioritize work
Able to approach a complex task by breaking it down into its component parts and considering each part in detail
Associate / Supervisor IT and Software Information Technology / IT 3 openings Bachelor's degree graduate
The milestones achieved by our first company, Trends, is a testament to how impactful and well-received our humble beginnings have been. Now, we have multiple subsidiaries that operate independently of each other, with distinct business objectives and operational structure. When we are blessed with success, it is our duty to walk in wisdom and plan our course for making the best of it. Empowered by a strong vision, we are now ready to put in the work that comes with positioning our conglomerate to enter the world's biggest economies. From generating growth in the ICT industry, we are now pursuing to nurture leading and global businesses. The time has come to explore the possibilities in ICT and beyond.Equipped with a vision and the right values, we are expanding and reaching new heights as a powerful, nurturing, and timeless conglomerate. We are moving towards a more promising future to cultivate opportunities and provide a customer experience like no other. Trends Group Inc. promises to give our partners the satisfaction they deserve and elevate itself to create and grow leading and global businesses.
Kalibrr

Makati City, Metro Manila
Permanent
Full-time