shared services AssistantPCCW

Key Responsibilities:
Processes PR and Payments Requests that includes but not limited to: Purchase Requests, Request for Payments, Order Management, Billing and Mark Receipts (procure-to-pay)
Ensures all assigned requests are completed or approved within the agreed Service Level Agreement
Work closely with onshore (HK, SG, MY and ID) and Local PH Teams and remote offices in processing of requests. You may have to liaise with Contract Management, GSP Team, Finance Team and Delivery Operations for: Purchase Ordering, Payment Requests, Work Order (WO) Requests, Billing and invoicing and the like, may be involved.
To prepare and update regular and ad-hoc reports
Assists Sub-Team Lead in ensuring every milestone of processes transition is being reached with quality and in a timely manner
Assists Sub-Team Lead in process improvement efforts
Assists Sub-Team Lead in generation and submission of reports to management.
Key Performance Indicator:
To be able to accomplish responsibilities stated above base on the SLAs and/or deadline aligned by immediate supervisor and/or stakeholders.
To be able to produce output and achieve set goals/target in alignment with our Service Level Agreement
Hard Skills Requirements:
Degree holder in Business Management/Administration, Financial Management, Accountancy or related field.
At least one (1) year of experience in related field is required for this position, in a shared service environment from departments as follows: Account Payable, Accounts Receivable, Payments, Purchasing or related.
Experience using or managing tools or systems such as: vendor management systems, accounts receivable and payable system, database system and related tools.
With advance level of expertise at MS Excel tool.
Soft Skills Requirements:
Capable to manage multiple concurrent projects, transitions and tasks effectively and knows how to prioritize work base on the output and deadline being required.
Strong personality and confidence to work with stakeholders.
A good team player. Good problem solving and analytical skills. Flexible attitude, patient, willing to learn and able to work under pressure. Self-motivated and able to work independently and systematically
Customer-focused and ability to monitor and meet customer expectations continuously.
Possesses experiences of dealing with both customers and internal stakeholders personnel at all levels on service delivery matters
Experience in multi-culture environment in different countries.
Good command of spoken and written English is required.
Ref ID: 28572
Location:
Pasig City, 00, PH
Business Unit: PCCW Solutions
Full Time/ Part Time: Full Time
Job Function: Administration
Featured Job Category::
PCCW

Pasig City, Metro Manila
Permanent
Full-time