services TechnicianInsight Enterprises

Requisition Number: 95669
BASIC FUNCTION
Position Overview
The Service technician role will be responsible for break/fix support of client's managed appliance. You will be working with a team of IT professionals in delivering 24x7 IT support services to clients across different industries. The services technician will utilize his knowledge, skills, and abilities to resolve client's issues with respect to agreed SLA, participate in improvement of our current processes, and utilize our plethora of tools and systems
What you'll do at Insight
CCTW - DVR and cameras
Audio systems
Access control
Edge network - WAN, LAN and WAP Support for ISP circuits not included as the individual club owners are responsible for circuits.
Staff tablets
Experiential lighting system
Windows and Apple Computers
Mobile Device Management platform (iPads)
Modify audio to audio/video systems
Tailgate systems (Sensor)
Client proprietary member applications
Client proprietary access control platforms
Initiate hardware replacement through processes
Review and solve Level one escalations
What you'll need to join Insight
Bachelor's degree Focusing on IT, Computer Engineering, and other related studies, from a four-year College or University
2 years customer service experience - preferred technical service desk
Retail environment experience - preferred
Strong written and verbal English communication skills
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, .
About Insight
Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology SolutionsTM and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at
Founded in 1988 in Tempe, Arizona
11,000+ teammates in 19 countries providing Insight Intelligent Technology SolutionsTM for organizations across the globe
$8.3 billion in revenue in 2020
Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
Today's talent leads tomorrow's success. Learn about careers at Insight:
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Insight Manila Location: 10F-11F Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605.
Insight Enterprises

Pasig City, Metro Manila
Permanent
Full-time