service SupervisorDempsey

JOB SUMMARY: Supervises daily activities of his section which is composed of service analysts and technicians engaged in the equipment repair, installation and maintenance, and general servicing of various equipment acquired at minimum costs with predetermined standards, production schedules and commitments; participates in the formulation of new methods, procedures, time standards and project planning; ensures effective utilization and administration of manpower, equipment, materials and resources within his jurisdiction. Qualifications Engineering Graduate, preferably a licensed Mechanical Engineer Preferably with at least with 1 year experience in supervising service calls Knowledgeable in Kitchen Equipment and Air-conditioning With good customer service, negotiation, and presentation skills Duties And Responsibilities Directly responsible for the daily service scheduling/dispatching of service technicians. Prepares proposal / quotations to customers. Prepares summary of parts sales forecast in consultation with the Service Analyst. Decides on the degrees of repair required for a job, parts reusability and mode of parts and materials to be ordered. Plans and schedules service orders in accordance with priorities, parts availability and manpower availability. Regularly communicates to superior and other managers such pertinent information to improve or maintain coordination with other departments and service to customers. Coordinates with the authorized personnel on ordering and makes a follow-up of parts needed by his section.
foundit

Philippines
Permanent
Full-time