service Operations engineerGlobe Early Careers

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.
Job Description
Manage connectivity requests and ensure whether they adhere to security and network guidelines. Own complex requests and provide communications to management. all work is carried out and documented in accordance with required standards, methods and procedures to enable easy auditing. Ensure performance and availability targets are met and Change Management work is carried out and documented in accordance with required standards methods and procedures.Communications management , work documentation and change managemeng documentation.
1.Assess site Performance. Recommend Solutions to Improve Site KPIs or Network KPIs
2. Analyze Subscriber Network Related complaints, Finding the root cause and Providing Immediate Solutions.
3. Develop tools or processes that may enhance complaints handling
4. Provide Network Optimization steps or suggestions to improve subscriber experience
Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.