service CoordinatorInsight Enterprises

Requisition Number: 89526
The Services Coordinator is responsible for maintaining solid customer relationships by ongoing requests for service engagements with speed, professionalism, and attention to detail. Also responsible for coordinating with vendors and customers. This includes email monitoring, updating customers and vendors as well as handling escalations. Other responsibilities include creating customer facing quotations and compiling billing information ready for customer invoicing.
Specific Accountabilities:
Monitor the services inbox for new requests and updates to existing requests from customers and vendors
Communicate updates to customers and vendors as updated information is received.
Engage vendors for new requests and either schedule for services work to be performed or obtain quotes for services work
Create customer facing quotes
Upon customer approval for the service engagement, coordinate service delivery from the vendor and update the customer
Follow up with the customer for successful sign off for the services engaged
Compile information required to complete customer invoicing
Qualifications:
Willing to work on a night shift schedule
Strong experience working in Microsoft Word, Excel, Outlook, and PowerPoint required
College graduate
Had experienced in administrative role, client coordination, processing of invoices and billing
Good communication skills
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, .
Today, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent Technology SolutionsTM and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at
Founded in 1988 in Tempe, Arizona
11,000+ teammates in 19 countries providing Insight Intelligent Technology SolutionsTM for organizations across the globe
$8.3 billion in revenue in 2020
Ranked #409 on the Fortune 500, #15 on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award
2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year
Ranked #7 on the 2021 Fortune World's Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World's Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work
Signatory of the United Nations (UN) Global Compact and Affiliate Member of the Responsible Business Alliance
Today's talent leads tomorrow's success. Learn about careers at Insight:
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Insight Manila Location: 10F-11F Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605.
Insight Enterprises

Pasig City, Metro Manila
Permanent
Full-time