senior vendor risk analyst, vendor governance ManagementThe Manufacturers Life Insurance Co (Phils) Inc( Manulife Philippines )

Job Description
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Hybrid
Job Description
Job Summary:
The Senior Specialist, Vendor Governance reports locally to the Director in MBPS and operationally to the Sr Director, Vendor Governance Management in North America (Business Unit) and is responsible for ensuring effective risk management of the Company's vendors globally.
The incumbent will have a deep understanding of relevant risk management principles and best practices. The individual is accountable for driving and monitoring compliance to the Company's Outsourcing and Third-Party Risk Management Policy. As a critical element of the first line of defense, the Senior Specialist will monitor and manage vendor risk, including conducting risk assessments and developing risk mitigation plans for vendors deemed to be highest or heightened risk.
As a subject matter expert, the incumbent is expected to contribute to development and delivery of vendor risk management training and provide input to relevant policies, processes and tools. In this capacity, the individual must be skilled in influencing others to assess and monitor vendor risk and follow vendor risk management policy.
Duties and Responsibilities:
Partner on an ongoing basis with business units & internal subject matter experts to identify and evaluate all risks and risk mitigation strategies associated with procurement highest and heightened risk vendors.
Ensure Pre-Screening Questionnaires and Inherent risk questionnaires are completed on a timel y manner and required actions are taken.
Participate in pre-contract due diligence of highest or heightened risk vendors. Assess impact of risk assessments on vendor evaluation and selection.
Participate in pre-contract clause review of highest or heightened risk vendors. Assess if any mandatory risk clauses are required, and action are taken to address the risk.
Reassess the risks associated with highest and heightened risk vendors prior to the renewal of contract agreements.
Proactively monitor all vendors for emerging risks and provide business partners with visibility
Ensure completion and compliance for all activities related to outsourcing regulatory governance.
Participate in monitoring risk incidents and remediation resolution including development and execution of corrective action plans and ensure follow-on reporting and monitoring. Evaluate and process complaints, appeals and grievances.
Participate in collaborating with the business to develop disaster recovery and business continuity plans for highest risk vendors.
Escalate vendor risk issues and compliance problems that have not been adequately addressed.
Support development and execution of a robust communication and training plan to facilitate the effective awareness and application of outsourcing and third-party risk management policy and best practices.
Serve as a subject matter expert in interpreting requirements and improving awareness of operational risks faced by the businesses from vendor failure/poor performance.
Engage Information Risk Management and other risk Subject Matter Experts such as Legal, Compliance, Operational Risk Management, Investigative Services and Tax, as applicable, for assessment and review of risks identified during due diligence as well as identification of acceptable remediation.
Develop and maintain standard operating procedures (SOPs)
Stay informed about the latest developments in the vendor risk management field.
Perform any other job-related instructions, as requested, with reasonable accommodation
Qualifications
3+ years experience in vendor management or third-party risk, Operational or Enterprise Risk, Internal Audit or Corporate Procurement or Contracts
Experience in a professional environment
Knowledge of risk and control practices, procedures and principles
Experience with data cleanup projects involving vendor types of information
Strong written and verbal communication skills
Demonstrated ability to meet deliverables on time
Familiarity with large scale company systems, databases and reporting tools
Strong interpersonal skills and service-oriented attitude
Exceptional multitasking skills with an aptitude to make the right decision on competing priorities and deadlines
Strong PC skills and proficiency with MS Excel, Word, Access and Sharepoint
Excellent communication and problem-solving capability
Attentive to details and quality, well-organized, innovative and result driven
Self-starter with high level of initiative
Exercises good judgment
Operates in a professional and ethical manner with customers and vendors
Ability to work in night shift
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as MFC on the Toronto, New York, and the Philippine stock exchanges, and under 945 in Hong Kong.
Manulife is an Equal Opportunity Employer