senior travel Trainer - apacTen Group

Are you...
Passionate about travel?
Experienced in all areas of the travel industry?
A superstar trainer and coach who thrives on developing others?
Experienced in remotely training multi-cultural and multi-skilled team members?
Do you....
Want to help develop the next generation of travel superstars?
Love to share your experience and skills with others to help them grow?
Want to be part of a leadership team chasing ambitious targets and goals?
At TEN we're looking for passionate, motivated and resourceful individuals to join our APAC travel team. As our APAC Travel Trainer, you will use your skills and first-hand experience that you have developed in all areas of the travel industry and through your own personal travel to help us deliver unrivalled customer experience to our network of APAC members who want to explore the world.
We pride ourselves on being able to deliver a full range of travel products, services and experiences from Melbourne to Milan and Shanghai to Santiago. At TEN, you could be coaching an experienced lifestyle manager to help them complete a request one minute or delivering travel training to a team of new recruits the next. Every day and every member request is different and we need to make sure our team of Lifestyle Managers are equipped to handle them all.
This role will be part of the APAC Travel leadership team and will be integral to our continuing success.
Who We Are
At Ten our goal is simple, to become the most trusted service business in the world.
We are already the global market leader for lifestyle management and concierge services, providing services from a 20 + strong global office network with over 800 employees. We use our expertise, technology and buying power to grant our members direct access to the best travel, live entertainment, dining and luxury retail services. We also work closely with suppliers to provide exclusively negotiated benefits and employee loyalty schemes.
We deliver our service through a combination of Ten's proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and to continue to improve the lives of millions of members. Will you help take us there?
Requirements
This role demands an unbridled passion for travel and exploring the world and the love of sharing your experience, skill and passion with others through coaching and mentoring novice and experienced travel professionals.
Travel leaders and travel specialists who want to help us open up the world
Global travel background
Energetic and motivated coaches who love to develop others
People who are passionate about delivering high quality and personalized training
Strong team players with good interpersonal and communication skills
People who love to use their initiative and creativity
Extensive experience working in a variety of travel company/roles(retail, wholesale or online)
Proven success in coaching, mentoring and leadership roles
GDS experience is preferred
Professional level of English
Cantonese or Mandarin as a 2nd language is preferred but not essential
Please note: This is a remote role in Philippines, and we consider the candidates who has right to work in Manilla or Clarke.
Benefits
Our people are at the heart of the business and we have a culture of recognition and reward. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.
All our employees also enjoy a range of benefits regardless of where they are based. Not only do we enjoy monthly Treats on Ten (on the tenth of each month!) but employees also get 3 extra days of annual leave in their third year and an extra month of every 5 years. In line with these milestone lengths of service, we also operate a Ten Loyalty Reward program - this is a bonus (although we prefer to refer to this as 'extra spending money') that is awarded once these milestones are reached. The thinking behind the program is that not only does it recognise and reward commitment and loyalty to the business, but it can also be used to fund the adventures to be had during sabbaticals - this is the main intention and driving force behind the program. We want to give our people extra spending money so that they can truly enjoy their sabbaticals.
One of our more popular perks, working holiday opportunities with the ability to work from any of our 20+ offices without taking annual leave.
Ten works with a small Preferred Suppliers List currently, focused on specialists in each location. Please note we are not accepting any further agencies onto our PSL at this time.
Ten Group

Manila City, Metro Manila
Permanent
Full-time