senior technical solutions ConsultantHammerjack Pty. Ltd.

Job Description
DUTIES AND RESPONSIBILITIES
As a Technical Solutions Consultant, you will understand technical constraints within each client integration. As part of the professional services team, you will deliver innovative, scalable solutions to work around constraints and facilitate launches by providing technical advice to our enterprise clients as well as triage and escalate issues to the development team.
As a credible Technical Solutions Consultant, you will be able to deliver consistently on the following:
Accurately analyse and interpret business requirements in order to provide technical recommendations.
Demonstrated ability to handle multiple customers and streams of work.
Create vital documentation and technical advice to ensure integration and manage cross-functional and external communications.
Build relationships with the Development, Professional Services and other cross-functional teams to ensure technical issues and feature requests are accounted for in development roadmaps.
Display confident skills when presenting demonstrations and ideas to a varied audience.
Experience with the ability to propose a solution vision that meets both business and technical needs.
Assistance and mentoring of other consultants in the Professional Services when necessary.
Perform peer quality reviews and make sure configured solutions are following best practices.
Perform Technical design and Implementation of interfaces and integration requirements.
Perform Technical design and Implementation of Data Migration requirements.
QUALIFICATIONS
Apart from being extremely passionate about ensuring the success of the professional services team, you will have the following to succeed in the role:
Prior software solution consulting experience in the areas of CRM / Workflow / BPM / Case Management will be highly regarded.
Bachelor's degree in IT or related discipline
Must have a minimum of 5 years experience in consulting/technical solution development.
Proficient understanding of software architecture
Up to date understanding of current technical trends.
High level of professionalism and integrity
Proficient with Microsoft Word, PowerPoint, Visio, and Excel
Interpersonal skills that enable you to quickly build a positive rapport and enable you to interact positively with internal and customer stakeholders.
Effective communication skills that enable your messages to be conveyed in a clear and concise manner ensuring that the message comes across with the desired effect.
What's in it for you
Competitive Salary
Permanent Work From Home
Retention Bonus (Up to Php 100,000)
Health Coverage for you and one of your qualified dependents on Day 1
Day shift (AU Time zone) + Fixed Weekends Off
Paid Time Offs - can be converted into cash
Government Mandated Benefits 13th-month pay.
Group Life Insurance
Additional Perks and Benefits:
Work from Home Equipment Provided
Free Access to Bar (Unli Premium Coffee, Soda, Tea, and Booze)
Free Meal every Wednesday
Monthly Employee Engagement activities
Wellness Programs
Townhall Events
Christmas Events, Year-end Parties
Outings
Team Building
Acoustic Jamming Sessions