senior systems analyst - Business services, philippinesBoehringer Ingelheim

OUR COMPANY
At Boehringer Ingelheim we develop breakthrough therapies that improve the lives of both humans and animals. Founded in 1885 and family-owned ever since, Boehringer Ingelheim takes a long-term perspective. Now, we are powered by 52,000 employees globally who nurture a diverse, collaborative and inclusive culture. We believe that if we have talented and ambitious people who are passionate about innovation, there is no limit to what we can achieve.
Description:
Success Factors is our global HR system to manage global and local master data in Employee Central. Furthermore, Performance Management, Succession, Compensation Planning, Reporting, Onboarding and OpenText Extended Document Management System are used. This position is part of our new Success Factors IT Support Team in Manila. Main responsibility is technical second level support. This covers incident and problem management as well as implementation of routine changes and bug fixing. This requires a strong collaboration with HR support, IT module leads and interface owners. In addition, this team will be involved in preparation, implementation and testing of change requests including management of Success Factors Releases.
Requirements:
Minimum 2 years in support and configuration of Success Factors Employee Central module.
Experience in Troubleshooting.
Support and Incident Management based on defined support processes.
Basic know how about HR/IT processes across different process areas and interfaces.
Mandatory Skills:
Functional skills and configuration know-how in Employee Central.
OpenText Extended Document Management System is a plus as well as knowledge in Success Factors Performance Mgmt., Succession, Compensation planning, Reporting or Onboarding modules.
Advanced verbal and written communication skills (English).
Excellent problem resolution skills.
Attention to detail.
Proactive and organized.
Documentation.
Strive for continuous development of self, processes, procedures.
WHY BOEHRINGER INGELHEIM?
With us, you can grow, collaborate, innovate and improve lives.
We offer challenging work in a respectful and friendly global working environment surrounded by a world of innovation driven mindsets and practices. In addition, learning and development for all employees is key, because your growth is our growth.
In our Regional Operating Unit South East Asia and South Korea (ROPU SEASK)region, Boehringer Ingelheim is one of the fastest growing pharmaceutical companies with over 2,000 employees. We are an equal opportunity global Top Employer who takes pride in embracing diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients, customers, and communities.
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READY TO CONTACT US?
Please contact our Recruiting Team: PH: +63 2 8876-6899;
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Boehringer Ingelheim

Philippines
Permanent
Full-time