senior program testing ManagerAmdocs

Job ID: 184088 Required Travel : Minimal Managerial - Yes Location: :[[reqLocation]] Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at In one sentence Responsible for all Testing engagements, leading global teams of Amdocs, Sub-Contractors and customer and growing the testing business with the client. The Testing Site Partner (TSP) is responsible for the overall Testing engagement for a customer. The TSP works with the CBE and SP to manage and lead the testing services (which may comprise both end-to-end services and project-based services) that are provided to each customer. The TSP will serve as the single point of contact, both for the customer and internally, to provide the relevant support for these testing activities or for testing growth opportunities. What will your job look like Plans, manages and tracks all testing services activities for an account, while ensuring holistic control and balance, in accordance with the account strategy, as defined by the CBE and SP, based on customer requirements. Manages the overall testing scope and maintains its continuous alignment with strategic business objectives sets program plan, sets priorities, ensures optimization, and resolves conflicts to enhance effectiveness towards the business result or strategic intent. Ensures the testing team remains effective and engaged in a matrix (including onshore and offshore resources, other vendors, customer testers, etc.), by providing ongoing guidance and mentorship, to ensure complete testing program results. Manages all service aspects of the testing P&L (with focus on cost elements), based on the account governance guidelines. Builds partnerships with the CBE and SP teams to maintain holistic, end-to-end services to the customers, while building direct relationships with relevant customer stakeholders to ensure objectivity of the testing services and to promote continuous growth, while ensuring a business-as-usual approach. Builds credibility, value, and relationships while maintaining communication with relevant stakeholders at multiple levels both internal and external. Builds direct teams based on their individual skills, including defining development plans for each member and identifying next generation leaders, while leading both direct and indirect teams to meet testing program objectives. All you need is... 7-10 years of experience leading large softwaretestingteams in a production oriented environment 8 years of experience in delivering testing services or project management execution. Experience with customer-facing activities. 5 years of experience working in telecommunications industries Experience in managing projects in a global setup (multi-countries). Experience in operating within a complex, multi-interface environment. Proven and consistent professional (you are the bridge builder, you set the example for others in to follow as it relates to communication, managing expectations, and building/growing partnerships). Proactive care: you have the experience that only comes with time: the ability to solve potential problems before they become the customer&rsquos problem Why you will love this job: Have overall responsibility and authority for Amdocs testing engagement with the customer. Develop business relationship with people from all customer departments - IT, business etc. as well as Amdocs CBU, delivery and operations Grow the testing business through farming value based relationship with the clientele, seeing opportunities of growth and driving them to completion. Join a growing organization, with ever growing opportunities for personal growth and one of the highest scores of employee engagement in Amdocs. Have the opportunity to work with the industry most sophisticated testing technologies and help customers shift into the new testing realities of the digital world We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace! We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!
foundit

Manila City, Metro Manila
Permanent
Full-time