senior Operations ManagerJC LOURDES RESTAURANT OPC

JC LOURDES RESTAURANT OPC
 
Is currently looking for:
 
SENIOR OPERATIONS MANAGER
 
Key Competencies:
Bachelor's degree in Engineering, Food Technology, Marketing, Business Administration or any other related disciplines, preferably with exposure in food sciences and operations management.
Must have experience in handling commissary, & store operations
Excellent organization skills
Attention to detail, accuracy and sensitivity
Ability to work to deadlines in a busy environment-working on multiple projects at any given time
Proficient in MS Office application
Duties & Responsibilities:
Manages operations and ensures that KPIs within his assigned store & commissary are met- Sales, Profitability, QSC (Operational Excellence), Inventory, Controls and Process Management. Providing tools and directions, coaching and assistance to operations team. Reviews key factors affecting profitability such as: Food Cost, Labor Cost, Spoilages, Utilities.
Continuously find ways and suggests new initiatives that will maximize and/or improve Sales and profitability in a timely and efficient manner.
Ensures that Operational Excellence is in place (QSC standards) customer focus, improve existing levels of service and create standards that deliver a quality customer experience at all times.
People Management; Lead from the front, drive change and create a "will do" culture to the business, creating energy and focus for people to achieve outstanding results.
Develops and implements timely and sound decisions by providing creative and practical solutions.
Completes reports/ admin works correctly and in a timely manner.
Works closely with GM/CEO to develop, update and execute business reviews on a timely basis; and
Serves as effective channel of information and feedback from Store and commissary to Head Office and vice versa