Manages first-line supervisors that are responsible for managing the day-to-day operations of a team of representatives handling customer inquiries and issues. Ensures client and corporate service, quality and contribution goals are met. Ensures that Manages first-line supervisors that are responsible for managing the day-to-day operations of a team of representatives handling customer inquiries and issues. Ensures client and corporate service, quality and contribution goals are met. Ensures that financial, metric and associate satisfaction goals are met. Provides leadership and management to associates. Provides training and development opportunities for supervisory team. Coaches and mentors team supervisors. Regularly conducts supervisor team meetings. Supervises multiple teams for one or more clients.
Monster
Monster
Other Info
Puerto Princesa City, Palawan
Permanent
Full-time
Permanent
Full-time
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Sitel Licensed Insurance Services
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Customer Success Operations Associate (B2B SaaS) - Work From Home
TSG Outsourcing
MetroManila, ManilaAgreement







Position senior Operations Manager recruited by the company Sitel Licensed Insurance Services at Palawan, Joboko automatically collects the salary of , finds more jobs on Senior Operations Manager or Sitel Licensed Insurance Services company in the links above
About the company