senior office 365 AdministratorManulife (International) Limited - Selen Chan

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description Senior Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description Senior Office 365 Administrator Quezon City Day shift The Opportunity The Senior Office 365 Administrator is responsible for monitoring, analyzing and optimizing infrastructure, network and hardware environment to best support testing and deployment in continuous integration/continuous delivery environment. With the roll out of Office 365 and Microsoft Teams and the decision to expand the existing internal Messaging Team which supports our Asia Segment we will require a highly technical person, with technical experience with Microsoft collaboration tools such as Office 365 and Teams. Whatmotivatesyou? You obsess about customers, listen, engage and act for their benefit You think big, with curiosity to discover ways to useyouragile mindset and enable business outcomes You thrive in teams,and enjoygettingthingsdone together You take ownership and build solutions, focusing on what matters You do what is right, work with integrity and speakup You share your humanity,helping usbuild a diverse and inclusive work environment for everyone We are looking for someone with: 5+ years hands-on experience in managing Microsoft O365 collaboration services including cloud / on premise app with large scale and complex integration exp. Strong technical project management and excellent verbal and written communications in English Sound experience in fine tuning monitoring tool for O365 services on Teams, Intune Good knowledge of networking and network topology Good understanding of troubleshooting techniques for Microsoft Collaboration tools, including email, Teams, OneDrive and SharePoint applications and infrastructure Strong analytical, evaluative, and problem-solving abilities; ability to focus on timely and efficient resolution and ability to realize when to escalate if required Ability to support non-technical staff and to participate in in-depth technical discussions A broad-based understanding of and experience in the technology industry and a familiarity with operational best practices Good understanding of risk management concepts Experience with working in a 24/7 operational environment PowerShell scripting skill on AD and Azure Nice to Haves: Hands on Power BI reporting / GSX monitoring experience Autonomous and able to manage priorities with minimal supervision College Degree in Computer Science or equivalent experience, vendor certifications preferred On the job you will: Support the O365 technologies and provide administrative services for services like MS Teams / Exchange Online across all Divisions and Geographies Participate in supporting business solutions dependent on the Office 365 environment and with the Teams Infrastructure Track capacity and resource usage and create periodic reports to support the Capacity and Performance management plan Provide technical advise and coaching to Internal Service Desk and Desk Side support staff Escalate to vendor critical incident and support Problem Management when assigned Our commitment to you Our mission; to be a part ofmakingDecisionsEasierandLivesBetter A leadership team dedicated to your growth and success A bold ambition and set of goalstobe a leader indrivingtransformation in our industry Our best. Every day. Learn more aboutopportunities with us at jobs.manulife.com If you are ready to unleash your potential, it's time to start your career with Manulife/John Hancock. About Manulife Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of March 31, 2020, we had $1.2 trillion (US$0.8 trillion) in assets under management and administration, and in the previous 12 months we made $30.4 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
Monster

Philippines
Permanent
Full-time