senior manager, business PlanningManulife - Agnes Yung

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description The Op Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description The Opportunity The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Sales Leaders with the resources to solve critical problems for the future of our business, which is why we need you. Manulife Agency Operationsisseeking a self-motivated Business Planning, Senior Manager, who is obsessed with delivering value,isforward-thinking, and excited to see the successful client partnerships through the products and services that we offer. What motivates you? You're obsess about customers, listen, engage and act for their benefit You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes You thrive in teams, and enjoy getting things done together You take ownership and build solutions, focusing on what matters You do what is right, work with integrity and speak up You share your humanity, helping us build a diverse and inclusive work environment for everyone General Accountability: Business Planning: Provide meaningful and easy to understand distribution reports & analysis to effectively monitor various Agency KPIs and sales drivers (including variable compensation, channel expenses & creation of costing models), to drive agent behavior and target achievement Provide data driven recommendations on business decisions Expected to collaborate and work closely with various key stakeholders (e.g. MIS, Finance, Sales Management Team, Agency support teams) Communications: Agency communications management (content creation, memos, presentation materials and various literatures) released to the Agency Sales Force, Sales Management Team (SMT) and Agency employees Develop and implement an effective communications strategy based on the intended audience (Agency / SMT / Agency employees) Preparation, execution and distribution of communication content, including Agency memorandums, official announcements, and other related materials to communicate our strategies and initiatives to the sales force Effective management of all communications records compliant to the company's rules & standards Agency point of contact (POC) for Manutouch (Agency Web Site) Administrator and POC of Manulife Access Responsibilities (Business Planning): Distribution Reporting and Analytics Development and preparation of reports and analysis to effectively monitor Agency KPIs (manpower, activity, productivity, case ) to drive production (APE) & achievement of targets Support local and regional reporting requirements Development and release of reports and analysis to monitor KPIs of various Agency projects and initiatives Target setting & forecasting Trend analysis and modeling Simulations / modeling / forecasting / trend analysis / analytics to support data driven business decisions Costing models for local campaigns and initiatives by using projections based on available data Finance Management Regular and timely monitoring of Agency expenses (both fixed and variable) to ensure expenses and budget are maximized Annual budget setting Others Simulation, implementation & monitoring of compensation, including implementation of system enhancements to drive desired distributor behavior Participation and involvement in various Agency projects, programs & initiatives Responsibilities (Communications): Identify, develop and execute Agency communications strategy for external (agents) and internal (employees) customers Preparation and timely release of communication materials (announcements, letters, memos, official emails), presentations decks (weekly GAME, monthly Agency Management Committee (AMC) meeting, materials to cascade new operational guidelines) and other literatures (write-ups, journals, articles, newsletters, bulletin, promotional materials) Ensure that all communications, materials and content are aligned with Manulife brand standards which requires coordination with Branding (Marketing) Copyediting and proofreading of communication materials Custodianship of records (records management) of officially released communications and literatures Guidelines & Process Management: Draft, modify and document (including periodic review, updating and custodianship) of Agency Channel's policies, procedures, guidelines and processes Agency point of contact (POC) for Manutouch (Agency Web Site) (coordination with various business units to ensure Manutouch content are relevant and up to date) Administrator and POC of Manulife Access (ownership of operating procedures for uploading communication materials and drive compliance for all BUs that sends out communication to Agency) Responsibilities (Others): Close coordination with various departments (Distribution and other Divisions) Participation and involvement in Distribution projects/initiatives/events Our commitment to you Our mission; to be a part of making Decisions Easier and Lives Better A leadership team dedicated to your growth and success A bold ambition and set of goals to be a leader in driving transformation in our industry Our best. Every day. Learn more about opportunities with us at jobs.manulife.com If you are ready to unleash your potential, it's time to start your career with Manulife/John Hancock. About Manulife Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of March 31, 2020, we had $1.2 trillion (US$0.8 trillion) in assets under management and administration, and in the previous 12 months we made $30.4 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
Monster

Philippines
Permanent
Full-time