Job Description : About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside Job Description : About Wells Fargo Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Market Job Description About Wells Fargo Philippines enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Operations, Risk and Compliance, Project Management, Finance & Accounting and Data Analytics. We operate in Taguig City, Metro Manila. Department Overview Wealth & Investment Management (WIM) is one of the nation's leading providers of financial and investment services in the United States. We offer a full range of products and services to meet clients' unique needs and help them achieve financial goals. Services include Brokerage, Comprehensive planning and advice, Estate planning strategies, Investment management and Private banking. Wells Fargo Advisors (WFA) operates one of the nation's largest brokerage businesses with nearly 12,900 full-service financial advisors in locations nationwide and referrals from more than 5,000 licensed bankers in Wells Fargo branches. Through a multi-channel model, WFA serves clients' advisory, brokerage, and financial needs, including investment management and portfolio analysis. WFA Brokerage Operations provides operational support to WFA, its clients and advisors, through a value chain of activities that support the account lifecycle - Account Opening, Maintenance and Closure, Asset Movement and Controls, Reconciliation and Reporting. It also provides support to special products and services like annuities, mutual funds, advisory programs and IRA. About the Role Internally known as Operations Manager 3. Key responsibilities will include: Senior manager role - manager of managers Ability to manage functions related to client onboarding, account maintenance, KYC, Estates Ability to manage both service desks and processing functions Ability to identify and execute on transformation opportunities Ability to manage complex processing functions Ability to resolve phone SLA challenges and production backlogs Manages small to medium units of nonexempt and/or exempt staff, typically through other managers or supervisors Works independently with considerable latitude, managing various production initiatives and projects requiring coordination of resources, budgets and deadlines Participates in review, recommendation and implementations of units' operational systems and processes Accountable for business unit financial performance. Market Skills and Certifications Qualifications: Graduate of a Bachelor's Degree Course 10 to 13+ years of relevant work experience 5-8 years people management experience Preferably with experience handling Brokerage Flexible to work in any kind of schedule Amenable to work in Taguig, City Leadership Expectations at Wells Fargo As a Team Member manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will: Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them. Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks. We Value Diversity At Wells Fargo, we believe in diversity and inclusion in the workplace accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate. 67567
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