senior frontend react.js DeveloperFull Potential Solutions, Inc

About US:
Full Potential Solutions (FPS) is a global, US-based company that helps contact centers around the world better engage with their customers. Our offices are in Boston, MA, Kansas City, MO, Chennai, India and Manila, Philippines. We are building cloud-based analytics products and services to enhance the end-to-end customer journey via omnichannel engagement (voice, email, SMS, chat and conversational AI) and to optimize agent performance.
Here are some of the exciting initiatives we are working on:
Creating AI driven conversational experiences for a wide spectrum of global enterprises.
Designing and developing amazing user experiences across data visualization and analytic.
Building Salesforce solutions to drive customer engagement by leveraging ML to enhance contact strategy.
Developing standardized ML models to optimize customer engagement and agent performance across all our customers using various Python frameworks and AWS services (Transcribe, Comprehend, Sagemaker, etc.).
Developing a comprehensive Data, Analytics, and Reporting platform to integrate, measure, and analyze millions of daily customer interactions/metrics across all our clients.
Building web/mobile apps to improve agent/manager performance across thousands of agents (metrics, gamification, collaboration).
Deploying cutting-edge services with AWS, including microservices and serverless architecture, event notification services, and lots more.
Our team has successfully built and scaled analytics-focused products and services at companies such as Salesforce, Demandware, IBM and Sprint. We have strong backgrounds in computer science, math and engineering from top universities such as Harvard, Yale and IIT. We strongly believe that empowered people are the key to building a great company. Our mission as a company is to create an environment where our people THRIVE.
About YOU:
The Senior Frontend React.JS Developer role will be responsible for every aspect of software development of the product from technology research, architectural design, building front end to back end services, integration with different systems, to setting up continuous integration and deployment pipeline. As a senior member of the engineering team, you will be instrumental in architecting and building systems, interfaces, and integrations that make the product run and keep up with the speed of our growth. You will have input in decision making within the team and you will ensure we build scalable, performant, easy to maintain and cost optimized solutions. You will shine as a leader of the team, providing technical insight and guidance.
Responsibilities
Collaborate with multidisciplinary team of business users, product managers, ux designers and senior engineers to understand the product vision, bring the vision alive through the creation of elegant and robust solution
Produce documentation from architecture design to technical specification
Design, develop and deploy high-quality, enterprise scale code on our AWS cloud infrastructure
Work hands-on across the entire software stack comfortably
Provide oversight through code and design reviews for features delivered by the team members
Develop test strategies, design automation frameworks, write unit/functional tests to drive up code coverage and automation metrics.
Take responsibility for your code and features right from working with product management all the way through to deployment and thereafter.
5+ years of professional software engineering experience preferably experience at a software product company.
Bachelor's degree in computer science engineering or a related discipline, or equivalent work experience required.
Excellent knowledge of Computer Science fundamentals, with strong competencies in data structures, algorithms, software design and coding.
Solid understanding of web technologies and proficient in JavaScript, HTML and CSS including extensive experience with React.JS, it's ecosystem and familiarity with Redux.
Strong understanding of multi-tenant and distributed software architectures - application clustering, data partitioning, event driven etc.
Have worked in a microservice based architecture and understand the basics of Docker and Kubernetes.
Experience in automated testing including unit and functional testing using Java, JUnit or other tools.
Excellent communication skills.
Experience in the contact center domain is a plus.
Work from Home
Associate / Supervisor IT and Software Business Process Outsourcing 1 opening Bachelor's degree graduate
Full Potential Solutions (FPS) is a performance-based outsourcing firm with operations in Kansas City, MO, Chennai, India and Manila that puts culture and employees first. We employ the best people, processes and proprietary technology available to deliver multichannel solutions for our clients and fulfilling careers for our employees. FPS is a rapidly growing, global company. We invest in our people and put culture first because we believe that happy, fulfilled teams achieve great things! FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program; medical, dental and vision benefits; and the opportunity for high potential career growth with a fast-growing company. We are committed to creating a culture where our people can succeed and reach their full potential, because we believe that if you put people first, you drive great results.Our Core Values:Integrity - Do what's right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respectExcellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvementAccountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionateGrace - Respect and appreciate differences, Care for one another, Humility, Make work personal Our Mission: To create conditions within which people can thrive!Interested? We're Hiring! We're looking for smart, driven and talented people at all levels to join our rapidly growing team here in Kansas City, Missouri, USA; Chennai, India, and Manila, Philippines.
Kalibrr

Pasig City, Metro Manila
Permanent
Full-time