Job Description
About the job
NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielsen and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & the execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.
RESPONSIBILITIES
Summarize data in tables, charts, and graphs
Analyze and interpret sales data and consumer data + One NielsenIQ portfolio data
Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations
Review data for errors and inconsistencies
Use internal tools and data sources
Follow and fully owns Center of Excellence (COE) ways of the working process, manages Clients'/Client Business Partners' (CBPs') expectations
Interacts with client staff on routine issues
Lead client meetings and presentations over the phone and in-person
Independently discusses analysis design to best answer client questions with CBP/client
Discuss design and calculate the Quantified Business Opportunity
Drive time/cost-effectiveness on the project
Run meta-analysis/cross COE projects to increase the team's expertise and visibility
Mentor junior team members as well as provide guidance to peers
Support meeting the COE objectives as a whole
Inspire peers and co-workers
Identify sales opportunities at client and pass to CBP
About you
Curiosity will bring you to understand where the market is moving and to provide business solutions based on the client's needs. Your chance to deliver high-quality client services at all the time is here, working together with our client business partners, while your communication skills will help you to adapt to the multi-diverse working culture.
Qualifications
Minimum a Bachelor's Degree in Economics, Statistics, Business Management & Analytics or any related field
3-4 years data analytics experience from FMCG/ Retail or any other relevant industry preferred
Proficient in Microsoft Office e.g., Excel (pivot table, VLOOKUP) and PowerPoint
An effective communicator with the ability to interpret and present actionable insights through storytelling
Excellent command of written and spoken English
Strong analytical mindset and excellent numerical skills
Results-oriented personality and ability to work to tight deadlines
Ability to work both independently and as a team player
Comfortable working in a digital-enabled and multicultural environment
Ability to work within a virtual environment
Additional Information
About NielsenIQ
NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what's happening now, what's happening next, and how to best act on this knowledge. We like to be in the middle of the action. That's why you can find us at work in over 90 countries, covering more than 90% of the world's population. For more information, visit .
NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
NielsenIQ
About the job
NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielsen and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & the execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.
RESPONSIBILITIES
Summarize data in tables, charts, and graphs
Analyze and interpret sales data and consumer data + One NielsenIQ portfolio data
Deliver final reports and presentations (category overview as well as issue-based) building a story and final recommendations
Review data for errors and inconsistencies
Use internal tools and data sources
Follow and fully owns Center of Excellence (COE) ways of the working process, manages Clients'/Client Business Partners' (CBPs') expectations
Interacts with client staff on routine issues
Lead client meetings and presentations over the phone and in-person
Independently discusses analysis design to best answer client questions with CBP/client
Discuss design and calculate the Quantified Business Opportunity
Drive time/cost-effectiveness on the project
Run meta-analysis/cross COE projects to increase the team's expertise and visibility
Mentor junior team members as well as provide guidance to peers
Support meeting the COE objectives as a whole
Inspire peers and co-workers
Identify sales opportunities at client and pass to CBP
About you
Curiosity will bring you to understand where the market is moving and to provide business solutions based on the client's needs. Your chance to deliver high-quality client services at all the time is here, working together with our client business partners, while your communication skills will help you to adapt to the multi-diverse working culture.
Qualifications
Minimum a Bachelor's Degree in Economics, Statistics, Business Management & Analytics or any related field
3-4 years data analytics experience from FMCG/ Retail or any other relevant industry preferred
Proficient in Microsoft Office e.g., Excel (pivot table, VLOOKUP) and PowerPoint
An effective communicator with the ability to interpret and present actionable insights through storytelling
Excellent command of written and spoken English
Strong analytical mindset and excellent numerical skills
Results-oriented personality and ability to work to tight deadlines
Ability to work both independently and as a team player
Comfortable working in a digital-enabled and multicultural environment
Ability to work within a virtual environment
Additional Information
About NielsenIQ
NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what's happening now, what's happening next, and how to best act on this knowledge. We like to be in the middle of the action. That's why you can find us at work in over 90 countries, covering more than 90% of the world's population. For more information, visit .
NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
NielsenIQ
Other Info
Pasig City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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NielsenIQ
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