senior executive, consumer success ( Analytics & insights)NielsenIQ

Job Description
About the job
NielsenIQ Customer Success places our customers at the heart of everything that we do. We strive to offer a consistent customer experience across all our markets by harmonizing our ways of working, focusing on engagement and driving analytics excellence. We give our customers an enjoyable, easy, effective service featuring a modernized customer experience. Customer Success is instrumental to realizing the NielsenIQ vision to be a leading global information services company with strong, market-leading growth enabled by new, innovative product offerings and modern technology that creates substantial value for our customers, retailers and employees.
This position will be, within the Analytics & Insights team, responsible for delighting clients around Asia through delivering retail measurement insights and analysis.
Responsibilities
Providing performance overview analysis and business issue analysis to Consumer Packaged Goods clients around Asia
Providing in-depth consulting services and delivering insights and analytics as well as thought leadership
Developing deep knowledge of Nielsen IQ RMS and Panel solutions and delivering value for clients
Working closely with the Consulting Lead and Customer Service to transform the customer experience
Consulting clients to optimize the use of NielsenIQ Essentials
Developing and delivering business solutions for client performance tracking
A little bit about you
Working with both your NielsenIQ colleagues and spending time with FMCG clients, you will build partnerships to allow you to understand your client needs and requirements. You'll use this knowledge to develop in-depth analytics and create compelling stories that deliver the insight to drive business growth. You will be part of a team of client service individuals who specialize in FMCG/Retail at NielsenIQ.
Qualifications
At least a bachelor's degree, preferably in business, economics, mathematics, statistics, or equivalent
2-4 years' work experience, preferably within consumer or trade marketing, analytics and insights or market research.
Knowledge of the Consumer-Packaged Goods (CPG) industry
Knowledge of research techniques and methodologies would be an advantage
Excellent analytical skills
Excellent communication skills and presentation skills
An ability to work independently and in a team
Good interpersonal skills are a must
Fluent in spoken and written English
Additional Asian language skills are an advantage
Additional Information
About NielsenIQ
NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what's happening now, what's happening next, and how to best act on this knowledge. We like to be in the middle of the action. That's why you can find us at work in over 90 countries, covering more than 90% of the world's population. For more information, visit .
NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
NielsenIQ

Pasig City, Metro Manila
Permanent
Full-time