senior Compliance analystThe Manufacturers Life Insurance Co (Phils) Inc( Manulife Philippines )

Job Description
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.
Working Arrangement
Hybrid
Job Description
Job Summary:
Reports directly to the Team Leader of Independent Testing team of the Integrated Compliance Services department.
Responsible for providing support in carrying out compliance review and quality assurance functions in a specific Asia market, particularly in the area of Balanced Scorecard Audit. The review function includes:
Supporting and implementing the annual testing plan approved and providing feasible solutions to address issues identified or recommendations to improve the business process and setting up best practices
Kick-off, preparation of detailed testing templates, questionnaires, gathering of information and data from the testing subjects for review and analytics, follow up questions and outstanding information, creating high quality working papers and drafting of testing reports
Assisting the preparation of training materials and presentation deck to management when required
Maintains good working relationship with the team, regulatory personnel and sta keholders by consistent communication and in resolving concerns
Plans and coordinates operational activities and guarantees compliance with rules and regulations
Document workflows and process narratives of testing activities being performed
Other ad-hoc compliance reviews or testing request arising from the immediate supervisor or the market being supported or Asia Segment Compliance
Job Requirements / Skills and Competencies:
Ability to prioritize, organize, and work on multiple tasks simultaneously
Eager to learn strong motivation and enthusiasm to learning
Willing to support the growth of the team through training
Quick learner, detail oriented, exceptional task achievement skills in terms of achieving deadlines
Fluent in English and good report writing skill
Solid written and verbal communication skills. Use these skills while working with BU partners and with different levels of the organization.
Solid technology skills knowledge of or ability to learn applicable compliance or business systems
Solid analytical and problem-solving skills
Strong ethical compass
Disciplined
Professional knowledge of the financial services industry including insurance and/or banking
Basic understanding of the regulatory environment in which the Company operates and some understanding of key compliance concepts
Developing negotiating, influencing, and relationship building skills
Ability to represent business internally (our department) and externally (outside our department) within the company
Ability to work with minimal supervision
Proven experience in Compliance / Legal / Audit
Proficient in MS Office Suite of products including MS Word, Excel, Power Point
Good interpersonal skill, flexible and adaptable when dealing with change with a strong awareness and understanding of cultural diversity
Ability to work independently under pressure
Performs analysis that requires technical and analytical skills
Provides higher level customer service
Applies technical knowledge to develop standard communications (e.g., policies, procedures, and presentations)
Considers an audience's technical comprehension to determine the most appropriate message and delivery method
Recognizes stakeholder needs to drive decisions
Observe proper communication protocol in order to analyze the needs and interests of stakeholder
Seeks and utilizes available project/resource management tools and resources to get the job done
Listens to understand business challenges and applies knowledge in specialty area when responding
Applies understanding of policies and procedures to determine work methods.
Demonstrates understanding of differing business functions (e.g. typical processes and activities) and challenges
Applies understanding of the rules and regulations to understand the impact of changes to the business
Applies knowledge of service tools and processes to enhance end-user experience
Builds positive customer relationships by performing responsibilities consistently against high standards.
Discusses and conveys company's value proposition (solutions and services)
Measures performance of solutions against client needs/ expectations
Listens for and presents relevant knowledge back to the organization to help identify business opportunities for relevant solutions/services
Searches for appropriate data and conducts required analyses to support business decisions
Demonstrates a customer centric mindset by prioritizing customer needs and addressing concerns with a sense of urgency
Demonstrates awareness and manages differing viewpoints within teams/areas to accomplish objectives
Assesses the relative importance of individual tasks and activities assigned aligns own priorities with the objectives of the department
Professional Experience:
At least 2 to 3 years of related financial services experience
Insurance, banking, internal or external audit experience is preferred
Education:
College/University Degree and/or equivalent experience in Accounting, Legal, Finance, Business or related fields
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as MFC on the Toronto, New York, and the Philippine stock exchanges, and under 945 in Hong Kong.
Manulife is an Equal Opportunity Employer