senior benefits Analyst (manager - individual contributor)TTEC

The Senior Benefits Analyst is responsible for all day-to-day operations of benefits areas across Asia Pacific region including:
Governance, Administration and Business Partnering:
Supports Asia Pacific region of TTEC with countries of Australia, New Zealand, and India
Assists Benefits Consultant in the renewal, strategy, and benefits governance of Asia Pacific region
Partners with Information Technology team for any Oracle Development, local Human Capital for any Employee Engagement and Benefits related inquiries
Partners with Human Capital Services for any Benefits related inquiries
Assists Global Benefits in project management for benefits implementation, vendor changes, plan design changes, communications and health and wellness programs
Handles ticket management for Asia Pacific benefits related inquiries
Facilitates training Human Capital Services and other stakeholders for any benefits and on-site clinic related processes
Manages payroll reconciliation of benefits with Payroll and Operational accounting team
Handles invoice management of Philippine Benefits
Oracle and HOP Reporting:
Supports Oracle reporting for Philippines
Manages QLE Reporting in Oracle for Philippines
Manages automated reports from Oracle to vendors for Philippines
Manages error reports for Philippines to Information Technology team
Manages database reporting in Oracle for Philippines and other Asia Pacific countries
Identifies focus items in Oracle Development for Philippines and other Asia Pacific countries with Oracle support
Supports Benefits reporting for Australia, New Zealand, and India
Manages on-site clinic reporting to vendor and Clinic Administrator
Creates Desktop Procedures and SOPs across Asia Pacific Benefits processes
Strategy:
Aligns and supports the benefits strategy and philosophy of the team/department
Participates in maintaining benefits processes such as planning, analytics, and implementation of new benefits across Asia Pacific
Qualifications:
Education, Credentials, Licenses
Graduate of any 4-year course such as Psychology, Human Resource Development
Six Sigma Certification is an advantage but not required
Specialized Knowledge:
Solid experience in Asia Pacific benefits specifically for Philippines' benefits administration
Solid written and verbal communication relationship building skills
Able to interact well with employees at all levels
Intermediate to Advance knowledge in Microsoft office applications such as Excel, Powerpoint, Word, Visio
Knowledge in process improvement, project management and has ability to prioritize and work on multiple requests
Solid time management and organizational skills
Detailed oriented person
Able to work in different shifts as needed
Kind and Length of Experience:
Has 4 to 5+ years of experience in processing Asia Pacific Benefits and Payroll
General knowledge of labour laws in Asia Pacific and other areas of Human Resources
Has experience in invoice billing validation/management and audit reconciliation
Has experience in dealing with vendors and brokers (vendor and broker management)
Previous experience implementing benefits program in an international company or BPO industry
What You Can Expect
Dedication to your career growth and professional development
Actively diverse and inclusive culture
Community-minded organization committed to giving back
Global team of curious lifelong learners guided by our company values
And yes... all the competitive compensation, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TTEC, and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC.
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TTEC

Pasay City, Metro Manila
Permanent
Full-time