senior Application Support engineer (contractor)EXUS

EXUS Customer Success Team is looking for a talented Senior Application Support Engineer (Contractor) to join a rapidly-growing team in a company that revolutionizes the way that credit risk is managed.
As Senior Application Support Engineer, you will be responsible for providing remote support to our clients on the operation and maintenance of EXUS' installations in their premises. Due to our global presence working in different time zones will be required. This is a chance to be a part of a highly-motivated, diverse and multidisciplinary team, which embraces breakthrough thinking and creates technology that serves people.
We offer a creative, fun and above all, inspiring working environment that fosters team-spirit and promotes greater good. We are positive, eager to learn and explore. We are committed to our vision. We are EXUS! Are you?
Role's Responsibilities
Incident registration and management through EXUS' Helpdesk software
Analysis, resolution and follow up of reported incidents with the Engineering teams
Development of Change Requests, testing, installation and maintenance of EXUS' proprietary software (by using PL/SQL Developer)
Monitoring, health check and application housekeeping of our managed service cloud environments
Mentoring and guiding less experienced team members
Regular communication with our clients
Requirements
University Degree in Computer Science or relevant discipline
At least 5 years of relevant working experience
Experience in Collections/Banking systems will be highly appreciated
Very good knowledge of PL/SQL and Oracle Databases, DBA skills will be highly appreciated
Customer focused mentality with attention to detail and accuracy
Discipline in properly following up all customer requests
Strong communication, presentation and writing skills in English
Ability to work in shifts if needed
Benefits
Competitive salary
Friendly, pleasant and creative working environment
Remote Working
Constant opportunities to learn New Technologies
Development opportunities
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EXUS

Metro Manila
Contract
Full-time