salesforce & pardot - Administrator | philippinesNovotech

IT Operations · Manila, Philippines
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Department IT Operations
Employment Type Full Time
Minimum Experience Entry-level
LI-DM
About Novotech
Novotech is the Asia-Pacific CRO designed for biotech, accelerating clinical development via cutting-edge technology to improve patient lives.
Working in a fast-paced and adaptable environment, we strive to set the benchmark for both business and clinical trial performance across all clinical trial phases and therapeutic areas.
Our people are critical in meeting organizational, and client objectives and we place a strong emphasis on creating a collaborative, transparent, and inclusive work environment where everyone is supported to achieve.
Responsibilities :
Assist business teams in defining, tracking, and optimizing business processes and tools for global KPIs
Proactively identify areas of improvement and functional gaps in existing systems and Implement enhancements
Keep current on new CRM features to create recommendations for best practices and utilization of the system
Own administration, training, and documentation for sales and productivity tools. Ensure proper activity reporting and CRM update. Perform daily administration and support of Saleforce.com including user set up, assigning profiles, roles, permission sets etc.
Create and customize reports and dashboards
Manage complex workflow rules, validations and triggers and create and manage custom objects, formula fields, validation rules, workflow rules, reports and dashboard
Prepare training plans, materials and documentation for end users customers, keep materials up-to-date, and coordinate ongoing training sessions
Manage marketing platform and other tools to support sales activities, improve efficiency of commercial cycles and facilitate access to communication contents
Handle proper segmentation of targets and prospective clients, design prospective approach flow, analyze and interpret campaign outputs and key commercial indicators
Monitor prospect engagement with marketing collaterals and liaise with Business Development team member for appropriate sales actions
Required Skills :
Undergraduate degree in Finance or Marketing
Entry level experience implementing Salesforce and innovating or scaling in a similar, fast-based environment; specifically, experience in tools administration and project or process management.
Experience in Market Analysis, Business Intelligence, Strategic marketing and business development
Experience in Sales, Sales support or basic knowledge of commercial/sales cycle
Opportunities and benefits
Novotech is proud to offer a great workplace. We are committed to being an employer of choice for gender equality and providing an inclusive work environment where everyone is treated fairly and with respect.
Our team members are passionate about what we do, but we understand work is only of the things that is important to them. We support our team members with flexible working options, paid parental leave for both parents, flexible leave entitlements, wellness programs and ongoing development programs.
We are looking for people who are passionate about working clinical research and biotech, including people who identify as LGBTIQ+, have a disability or have caring responsibilities.
We are a Circle Back Initiative Employer and commit to respond to every application. We look forward to contacting you regarding your application.
Novotech

Manila City, Metro Manila
Permanent
Full-time