sales Operations specialist - vistexWestcon-Comstor

Job Description
JOB SUMMARY
You are responsible for the entry of all orders received by our customers and placing these onto our vendors within the adhered SLA's.
This is a hybrid role where you will become a subject matter expert across order entry, Pricing management and purchasing.
You will have exceptional time management skills and have excellent attention to detail.
DUTIES AND RESPONSIBILITIES
*First point of contact for order processing and management
*To proactively advise customers of outstanding requirements
*To maintain exceptional customer service, and consistently strive to exceed customer expectations ( Reseller / Vendors)
*Understanding of and ability to apply pricing, Gross Profit, discounts, margin calculation
*Use vendor's portals and tools to place orders with our vendors in a timely manner.
*Liaise with internal teams in order to process an order
*Manage multiple inboxes to update and obtain information for processing
*Undertake continual training to ensure strong knowledge on Westcon - Comstor Vendors and Technologies
*Ensure punctuality to all internal and external meetings
*Dispute management - investigation and creations of credits in the system when internal error has occurred.
*Other duties as requested
POSITION REQUIREMENTS
*Previous experience in a data entry role. Sense of urgency and willingness to use initiative.
*General Knowledge in IT would be ideal.
*Strong interpersonal skills; ability to build strong relationships quickly and effectively
*Excellent administrative skills with attention to detail, proactive follow-up and efficient time management
*General computer literacy
*Ability to use Office programs such as MS Excel, MS Word.
*Familiarity with Microsoft Outlook
*Understanding of and ability to apply pricing, Gross Profit, discounts, margin calculation
*SAP experience preferred but not required
Westcon Solutions is a member of Westcon Inc., Group, a global value added distributor of category-leading unified communications, infrastructure and security solutions with a global network of specialty resellers. Westcon Solutions is a regional distributor focusing on the distribution of security and value added IT products. Working closely with leading vendors, Westcon Solutions provides sales and technical support in the security, optimization and monitoring space to partners and customers around the region. We are currently an Authorized Training Centre for Check Point and looking to expand into more vendor certified courses.
Westcon-Comstor

Manila City, Metro Manila
Permanent
Full-time