sales Operations specialist - manilaWestcon-Comstor

Job Description
Job Summary
You are responsible for processing orders we receive from our customers and placing these orders onto our vendors within the adhered SLA's.
This is a role where you will be able to become a subject matter expert across order entry, pricing management and purchasing. There is also potential to support our offices across Asia-Pacific, and additional extended support may be required so the ability to work flexible hours is a requirement.
You will have exceptional time management, organisational skills and have excellent attention to detail.
Duties and Responsibilities
First point of contact for order processing and management
To proactively advise customers of outstanding requirements
To maintain exceptional customer service, and consistently strive to exceed customer expectations (Reseller & Vendors)
To over see and co-ordinate the logistics of receiving goods from the vendor and delivering goods to site/sites
Sales order creation/ Pricing agreement creation/ Purchase order creation
Understanding of and ability to apply pricing, Gross Profit, discounts, margin calculation
Receipt intangible goods and send licenses/ contracts and License keys to the customer
Use vendor's portals and tools to place orders with our vendors in a timely manner.
Liaise with internal teams to process an order
Manage multiple inboxes to update and obtain information for processing
Undertake continual training to ensure strong knowledge on Westcon - Comstor Vendors and Technologies
Ensure punctuality to all internal and external meetings
Other duties as requested
Skills and knowledge
Previous experience in a data entry role
Sense of urgency and willingness to use initiative
General Knowledge in IT would be ideal.
Strong interpersonal skills; ability to build strong relationships quickly and effectively
Excellent administrative skills with attention to detail, proactive follow-up and efficient time management
General computer literacy
Ability to use Office programs such as MS Excel, MS Word
Familiarity with Microsoft Outlook
Understanding of and ability to apply pricing, Gross Profit, discounts, margin calculation
SAP experience preferred
About Westcon-Comstor
Westcon-Comstor (WestconGroup Inc.) is a global technology distributor with worldwide capabilities in Cloud, Global Deployment and Services, and category-leading Security, Unified Communications and Collaboration, Networking and Data Center technology Practices. Combining expert technical and market knowledge with a uniquely collaborative engagement model, the company is transforming technology distribution through its digital and physical products and services delivery. The company works with its partners to deliver results together through an investment in enablement programs and its associates' dedication to creating an exceptional partner experience. Westcon and Comstor are the company's go-to-market brands, offering customers a strong portfolio of market-leading and emerging vendors. With teams in 110 offices in 70-plus countries across six continents, Westcon-Comstor provides services to more than 170 countries.
Westcon-Comstor

Metro Manila
Permanent
Full-time