Executive Boutique/Select VoiceCom is an American and Australian owned company providing BPO services from its offices in Cebu IT Park. We recently celebrated our 16th Anniversary. While our main goal is to provide first class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say "I work at Executive Boutique/Select VoiceCom and think it's a great place to work!".
The owners and managers at EB/SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make it beneficial for our employees. If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply with us today and join the growing EB/SVC family. You won't regret it!
Visit our Facebook page: https://www.facebook.com/selectvoicecomph
 
Enjoy the following benefits:
Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
Life insurance program
Free weekly in-house massage
Cash incentives of (Php5,000) for successfully referring your friends and relatives to join EB/SVC
Career development
Service incentive leave program
Annual salary increase based on performance
Fun and family-like working environment
Quarterly team outing
Free flowing coffee and hot chocolate
Cozy sleeping lounge and canteen plus entertainment area
Excellent office location in Cebu IT Park
*Terms and conditions apply.
 
Responsibilities:
 
The primary role is to place outbound calls (cold calls) and conduct short interviews while generating leads and maintain regular communication with management. Calls will be related to Select VoiceCom's services, Select VoiceCom is the "client" and our goal is uncovering opportunities that will allow for growth.
Included in the job are the following responsibilities:
Place outbound calls, navigate Gatekeepers and ask pre-qualifying questions based on a given script.
Provide prospects with information requested as required.
Be passionate about the service; and enjoy working in a consultative service environment.
Be results-oriented; and enjoy the challenge of meeting or exceeding goals.
Regular meetings with management intended to collaborate on strategy and share findings from daily activity.
Desired Skills & Knowledge:
Must have excellent command of the English language, with neutral or American accent.
Excellent verbal and written skills are required and will be tested.
Must have at least 12 months of BPO experience in one company. Previous experience with outbound, lead generation type programs is preferred.
The fundamental role of this job is cold calling professionals not expecting your call.
Ability to adapt to different scripts, and approaches, as needed.
A dynamic, can-do, positive attitude is required.
An understanding that declining the opportunity to speak with you is the norm, not the exception. A key skill of the ideal candidate is someone who is not easily dissuaded by negative outcomes.
Experience entering data into a CRM or database while navigating a script is required.
The ability to conduct research on prospects and companies through resources such as LinkedIn and Seamless.ai (training will be provided).
Strong administrative skills - accurate typing & spelling is essential to this role.
Energetic, fun and confident personality
Willing to work full-time night shift to call on USA-based businesses during their daytime hours.
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Select VoiceCom
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Size: From 101 to 500 employees
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About the company
Select VoiceCom jobs
Size: From 101 to 500 employees